SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER is a Medicare-certified nursing home located in RICHMOND, VA. CMS overall rating: 2 out of 5 stars. Google rating: 4.5 out of 5 from 487 reviews. Accepts both Medicare and Medicaid.

SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER

richmond, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Partnership

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

7246 FOREST HILL AVE

RICHMOND, VA

Richmond City County

Service Area

This nursing home is located in Richmond City County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

MARQUIS HEALTH SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.44 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.14 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 45.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 50.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
487 reviews
Christian Ray

Christian Ray

Placing my grandmother at Southampton was a decision my family and I took seriously, and we’re very glad we chose this facility. From the beginning, the staff was kind, attentive, and respectful, which gave us peace of mind during an otherwise stressful time. The nurses and aides treated my grandmother with patience and compassion, and it was clear they genuinely cared about her comfort and well-being. The therapy team kept us informed about her progress and worked with her at a pace that felt supportive but effective. The facility was clean, well-organized, and had a calm atmosphere that made visits feel reassuring.

Verified Google review
ebony benton

ebony benton

I recently toured Southampton Rehabilitation and Healthcare Center and was truly impressed. From the moment I walked in, I was greeted with a friendly “Welcome to Southampton,” which immediately made me feel comfortable. The facility was clean, had no odor, and the staff were professional, polite, and welcoming. Based on what I saw, I would definitely feel confident placing my loved one here.

Verified Google review
Adrian Hamblin

Adrian Hamblin

This is for the PT / OT DEPARTMENT. They are a great team team, with great leadership. They care about the patients and their recovery. They and encourage, knowing when to gently push and when not to. The staff are aware of how their patients are when working, understanding the patient and they limits. The staff also work with each other in salient unison when Teo work to support working patients. Compassion, teamwork, Empathy, positive focus. Them and Their work deserve more than 5 stars. Great team!

Verified Google review
Steven Brown

Steven Brown

Southampton is an excellent skilled nursing facility that truly prioritizes patient care and dignity. The staff are attentive, compassionate, and professional, and they take the time to communicate clearly with both residents and families. The facility is well-maintained, and you can tell the team works hard to create a safe, supportive, and respectful environment. From nursing to therapy and support staff, everyone seems genuinely invested in the patient’s!!

Verified Google review
Cari Seward

Cari Seward

Southampton Rehabilitation and Healthcare Center customer service is excellent. The staff is always friendly, professional, and helpful. The facility is clean and well maintained with no odors. The food is also nutrition forward. Their therapy team is supportive, knowledgeable, and truly invested in patient progress. I would definitely recommend this facility to others.

Verified Google review

Reviews from Google Places for SOUTHAMPTON REHABILITATION AND HEALTHCARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.