WESTPORT REHABILITATION AND NURSING CENTER is a Medicare-certified nursing home located in RICHMOND, VA. CMS overall rating: 1 out of 5 stars. Google rating: 4.2 out of 5 from 491 reviews. Accepts both Medicare and Medicaid.

WESTPORT REHABILITATION AND NURSING CENTER

richmond, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

7300 FOREST AVE

RICHMOND, VA

Henrico County

Service Area

This nursing home is located in Henrico County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

LIFEWORKS REHAB

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.40 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.40 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 53.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 52.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
491 reviews
Nell Jones

Nell Jones

The worst facility by far! My grandmother didn’t make it to a room because I refused to leave her in their care. The 1st floor smelled of urine and the 2nd floor smelled like poop. Staff was no where to be found. The patients looked as if no one were helping them. There was no order and patients were all over the place. Elevator was broken. Staff seemed lost and had the attitude of not caring.

Verified Google review
carolyn walker

carolyn walker

Had a very dear friend who was transferred here after hospitalization. Staff was friendly and caring. The facility however could use some work. Place smelled like urine and was not very clean. Halls were crowded with equipment which could be a safety hazard if there was a fire. OT and PT were very good.

Verified Google review
Teresa Vaughan

Teresa Vaughan

If I could rate this facility a zero I would. My son was in this facility in 2020 to 2021. I posted a review at the time and I noticed it has been removed, so I'm posting a review again so people can make informed decisions. My son was bedridden and because he was not receiving any therapy he was moved downstairs in the Alzheimer's unit. The residents I saw looked unkept and it reeked of urine. I saw a few workers, but only one was working hard.

Verified Google review
Rose Marie Higgins

Rose Marie Higgins

My 57 year old son has been at Westport for one year. He is very content and is taken care of great. He’s a happy person by nature and all the attendants love him. I would definitely recommend Westport Rehab and Nursing Home.

Verified Google review
Norman Branch

Norman Branch

I was discharged from VCU medical center to Westport health and rehabilitation center for physical therapy after my spinal surgery. The staff here in Westport treated me with dignity and respect especially nurse aide Mike Palmer. His communication and customer service skills were at the top level which provided me was excellent medical care as well to the other residents here. I like to than Mike Palmer as the other staff members in Westport health and rehabilitation center for a job well done

Verified Google review

Reviews from Google Places for WESTPORT REHABILITATION AND NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.