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tim carter

This is not a good place for seniors. Some staff are ok but others not so nice act like you are inconvenient them when you need them. Only thing good is the food. Think twice before admitting your parents.

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V Aldrich

This is my mom's third time at Friendship South. The first time was during COVID-19 and I could not access the facility to check on her. I stood outside her window every few days to see her and we talked on the phone every day. She said that experience was good and she recovered from her operation. The next two times have been since November 2024. I'm proactive and am there every day. I talk with the staff and they know that I am checking on her. We've been very pleased with her level of care. Yes, there are staffing issues and sometimes delays when she pushes the call button, but Friendship has done what they can to ensure there is coverage. The regular staff have all been great. The food is good, nothing special, but there is a wide variety of items offered. My mom is a very picky eater and likes about half of what she is served. The facility itself is still in good condition. The rooms are kept clean and the facility doesn't smell like a "nursing home" - you know what I mean. There are a lot of activities for the permanent residents, which impressed my mom. I think the issues mentioned in reviews from 3-5 years ago have been addressed. Overall, this is a good place for rehab and I feel secure having my mom there. As with ANY rehab or nursing facility, the care your loved receives is directly tied with how involved you are. It takes a village.

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Trina Adams

My father has been under the care of this amazing facility. I was quite surprised to see the rating is as low as it appears. While you will find some staff who are less attentive than others, I believe this is what you will experience with most businesses. You will experience a range of employees common in all businesses. However, our experience has been that the facility is very clean, the rooms are large,and because of the design of the building, it is rare to hear others in their rooms or even in the hallways. The receptionists are amazing and helpful. The care my father received was overall above average and many - Katie and Jessica in particular - were truly remarkable. The staff contacted me frequently and offered assistance in whatever way I required. They stayed in such close contact with me to ensure my father had the best care - honestly, I am so grateful for our experience there. I wouldn’t choose to go anywhere else. If I ever need a facility for myself, I will do everything possible to go there. Thank you so much Friendship South for taking such good care of my father! Thanks especially to the staff contacting me with ever action taken and the compassion they expressed toward both my father and me.

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Duncan Haley

My wife used Friendship South after a fall in our house due to her Alzheimer's disease. We were there for almost 6 weeks and they took wonderful care of her as well as keeping me posted as to what they were doing for her and why they were doing it. The administration staff was always ready to talk about anything that I wanted to ask them. The nursing staff took very good care of her the whole time she was in Friendship South until she passed away there. They were very comforting and attentive to my wife's every need as well as my requests.

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Amy Wynn

It is with a Sad heart that I write this review. Please Do NOT send anyone you care about to this facility. The short story is: My father has been a patient in this facility for over a year (Stroke). The facility Administrator (Chad) and Nurse practitioner (Julie) openly admitted that all they are concerned about is “getting patients in and out”. It’s evident that the focus of Friendship South is ALL about the Money. This facility is NOT concerned about the well-being of THIS patient or HIS rehabilitation. They are grossly under staffed and the rehab division is a joke compared to other facilities in our area. It is hard to Stomach having to constantly ask the Nurses and Administration why my Father hasn’t eaten ALL DAY long?? To question why he hasn’t had a shower in 9 Days??? It hurts to show up and see new bruises on your loved one on a weekly basis... My biggest regret was trusting the information provided by the administration to choose Friendship South as my Father’s caregivers. I trusted that the staff’s ability would equal the Beautiful exterior of this brand new facility. I thought that because my father would have his OWN room it must be the best choice. Regrettably, you truly “Can’t judge a book by its cover” A lesson I should have followed more closely. Do yourself and your loved one a favor and do your research... this facility should be shut down until they are properly staffed and trained...