A

Aaron

If you value safe and consistent care for your loved one, avoid Old Southwest Rehabilitation and Nursing. Official inspection reports show repeated deficiencies, including failure to provide needed medications and timely laboratory services, and a lack of quality assurance in management practices. Residents have gone without enough food and fluids to maintain health, and the facility has been cited for failing to honor patient rights and to maintain a clean, safe environment. Management has consistently ignored both resident needs and corrective actions, resulting in unsafe and often neglectful conditions. Multiple recent complaints and fines reinforce the ongoing problems at this facility, making it a risky and unreliable choice for nursing care.

V

Virginia Wind

Old Southwest Health & Rehabilitation has a caring and supportive base, with staff who genuinely want the best for residents. One staff member that stood out was the weekend supervisor Amber Sink. It was immediately evident that she held her staff to high standards and herself to an even higher one. It offers many necessary services and does well in involving families and responding to needs. While there are clearly areas that need continual attention—cleanliness, staffing stability, strong communication—the positives are substantial. If I were choosing a facility, I would feel comfortable considering Old Southwest, especially if I could talk with current residents/families, tour the facility, ask about their most recent inspection reports & improvement plans. For many families, it will be a strong option, especially if improvements continue along the lines mentioned.

J

Jesus Días

Home full of loveee🤧 My grandma is a patient here and she loved it she been telling me story about the CNA take care of her she love them so much specially night shift 8/10

R

regi bailey

This facility was very clean and the nurses were very helpful. Patient needs are being met expeditiously. It is a pleasure to go into this facility.

T

Theodore Killian

This community has definitely had its challenges in the past; however, it is a blessing that the new leadership and ownership is not only talented, compassionate, skilled and courageous, but most importantly, made it their mission to deliver the highest level of care and dignity. The current leadership team of this community has made astonishing improvements and puts the residents at their forefront. I highly recommend this community to anyone, ranging from short term therapy to long term care.