SOUTH ROANOKE NURSING AND REHABILITATION is a Medicare-certified nursing home located in ROANOKE, VA. CMS overall rating: 3 out of 5 stars. Google rating: 4.2 out of 5 from 40 reviews. Accepts both Medicare and Medicaid.

SOUTH ROANOKE NURSING AND REHABILITATION

roanoke, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3823 FRANKLIN RD, SW

ROANOKE, VA

Roanoke City County

Service Area

This nursing home is located in Roanoke City County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

HERITAGE HALL

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.45 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.15 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 10.0% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 42.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
40 reviews
Bonnie Crotts

Bonnie Crotts

South Roanoke Nursing Home presents a family atmosphere! The staff take their jobs seriously! They love and are very compassionate to our loved ones! South Roanoke is a clean and safe facility for their residents! I recommend and will continue to recommend highly South Roanoke Nursing Home as a place for your loved ones!

Verified Google review
Lisa

Lisa

I appreciate how well my mother was taken care of during her three week stay. The team was welcoming, asked questions in an effort to meet her goals, and kept me informed of her progress when I could not be there. My mom looked and felt great the day she left. Thank you to physical therapy, nursing, social work, dietary, housekeeping, and the rest of the team it shows that you care deeply for your patients.

Verified Google review
Kayla Meador

Kayla Meador

I cannot say enough wonderful things about this facility. My mother-in-law stayed here, and it was truly a blessing. The nurses and therapy team went above and beyond to make her feel comfortable and cared for. She genuinely enjoyed her time there, and it brought us so much peace knowing she was in such good hands. The staff was not only professional but also kind and compassionate, treating her like family. The level of care and attention she received exceeded our expectations. Special thanks to Bridget in admissions for always going above and beyond to help the patients and families.

Verified Google review
shirlee Schiavoni

shirlee Schiavoni

Mom was placed in a room with a very rude, ill-mannered and negative resident. When I had a conversation with Mom her roommate kept interrupting and arguing with everything I said. Fortunately the Social Worker, Ashley found out about this poor visit and I gave her permission to place Mom in a more suitable room with a much nicer person. I am extremely grateful to her for calling me. I also appreciate that the phone is answered every time I call and they address my concerns. I am very happy with the good care that my mother is receiving.

Verified Google review
Valerie Deal

Valerie Deal

My Mother-in-Law has been a resident of South Roanoke for almost 2 years. There is no harder task than finding the right place for your loved one. Fortunately, we found South Roanoke. The facility and especially the staff are wonderful. They are very attentive and take excellent care of my MIL. The staff keep us informed of any issue that arises and they are never too busy to talk to us. We are very lucky to have found South Roanoke Nursing Home.

Verified Google review

Reviews from Google Places for SOUTH ROANOKE NURSING AND REHABILITATION. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.