SPRINGTREE HEALTHCARE & REHAB CENTER is a Medicare-certified nursing home located in ROANOKE, VA. CMS overall rating: 3 out of 5 stars. Google rating: 4.3 out of 5 from 299 reviews. Accepts both Medicare and Medicaid.

SPRINGTREE HEALTHCARE & REHAB CENTER

roanoke, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3433 SPRINGTREE DRIVE

ROANOKE, VA

Roanoke City County

Service Area

This nursing home is located in Roanoke City County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

LIFEWORKS REHAB

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.32 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.43 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 45.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 48.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
299 reviews
Lisa Strong

Lisa Strong

My Dad has been at Springtree for almost a year. We appreciate all the kindness that has been given to him. Melissa, Lashe in the business office have been so helpful and are always there for you!! Shayn at the front desk always has a smile welcoming you in and is very helpful with everything. Sarah is always welcoming with any questions we have about my Dad and his care. The CNA's that work with him are really sweet and helpful Tawanna,Ashley,Amanda,Christina,Carmine and many more i just dont know all there names. All the nurses like Beth, Darius, Rizzy and many more are so helpful with his care. Everyone there are so helpful with everything Bobby, Louise,Helena and many more. Kristy and Danielle the PA's take very good of the patients they are sweet. The therapy team is awesome.

Verified Google review
Bryce Daniels

Bryce Daniels

The HR, Demarius Thornton, is super kind, helpful, and you can really tell he cares about the residents and staff! The Admin, Amanda is very sweet and very passionate about her work! Love the facility!

Verified Google review
Samantha

Samantha

I am writing this on behalf of a sweet woman, whose husband is currently staying at this facility. Amanda, her husband’s CNA, is amazing with the care that she provides! Conner and Collin, who are on the therapy team, are also great! She wanted to share that these individuals are an asset to this company, and they deserve to be recognized.

Verified Google review
Jared Cole

Jared Cole

My mom has been a patient at several rehab facilities over the years, and this is by far the best one. The star is super friendly and kind to the patients. And the facility itself is kept nice and clean with each unit having its own family room and activity rooms for the patients to participate in events.

Verified Google review
Donna Dyer

Donna Dyer

The employees at Spring Tree need to be held accountable for their actions and take pride in their work. As a former CNA, I don't ever remember where I didn't take pride in my work. I made sure care was given to the people. Leaders guide others by demonstrating desired behaviors rather than just giving orders. It requires aligning your words and actions, showing personal accountability, and consistently embodying the values and work ethic you expect from your team. After experiencing the treatment they gave to my dad, I don't think that I would recommend this place to anyone.

Verified Google review

Reviews from Google Places for SPRINGTREE HEALTHCARE & REHAB CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.