ROCKY MOUNT HEALTH & REHAB CENTER is a Medicare-certified nursing home located in ROCKY MOUNT, VA. CMS overall rating: 2 out of 5 stars. Google rating: 4.6 out of 5 from 93 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Franklin County and serves residents in the VA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
SABER HEALTHCARE GROUP
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
The staff made my mom feel very welcomed and has assured me they will take care of my mom’s needs. My mom was more comfortable today than she has been in other facilities. So far it’s been a great experience.
This is a very professional facility that exhibits top notch care towards its residents. The needs and wants of the residents, as well as their families, are highly prioritized to ensure the best care possible. Highly recommended.
100% Everything I needed was handled with urgency and care, we needed to get my father-in-law in the home in the skilled unit and Bridget In admissions was a godsend, and Lauren also went above and beyond to help us get his insurance straight and get him in the home. The nurses and nurses aids were awesome to him for his first day. His first day there was a success, thanks to the team, they worked hard for him And we appreciated that. Thank you so much Rocky Mount health and rehab.
From day one I had issues with one particular night nurse being extremely loud! Made a complaint to management and almost 30 days later the issue has not been addressed. Made another complaint to the nurse herself and she responds by coming back into my room even louder and with a cocky attitude. Have gone so far as to put in a request to get moved to another facility but have been unable to find another facility with an available bed. It is very unprofessional here and not very accommodating! Facility does not provide wipes for the patients and uses very course washcloths that are very abrasive on the body! Seems to me that this in itself is a violation!! I could continue with other issues but. . .I think this is enough.
Mom has had the most caring nurses, CNAs and therapists since she's been here! All of the staff have been friendly and supportive. Having family in a facility is never a good thing but having caring, friendly staff that calls you by name and treats you like family definitely makes all the difference!
Reviews from Google Places for ROCKY MOUNT HEALTH & REHAB CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.