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Lora Smith

Our family’s experience with Berry Hill Nursing Home while my brother was under hospice care was deeply disappointing. He had Creutzfeldt-Jakob Disease (CJD) and was completely dependent on the staff for care. Although his medication was given within the legal one-hour window before or after the scheduled time, that delay was far too long for someone in pain and near the end of life. He waited up to 15 to 45 minutes for relief, and we were told to “be patient.” No one on hospice should have to suffer that way. One nurse entered the room smelling strongly of cigarette smoke, and during that time, hospice staff couldn’t reach anyone at the nurses’ station. We were told by another staff member she was outside. Even with our family staying 24/7, staff rarely checked on him unless we called for help. We reached out to his hospice care team several times and they would called Berryhill, but nothing changed. After we contacted an ombudsman, the care improved somewhat, but serious issues remained. Berry Hill does not use bed rails, (state law) and there were no safety mats unless specifically requested from Hospice. My brother almost fell out of the bed twice. This facility might be fine for patients who can care for themselves, but it is not suitable for hospice patients who deserve compassion, timely medication, and consistent care. I will end on a positive note: There were several aids and few nurses who seem to really care. They would check in on my niece to see if she needed anything. At least two nurses put my brother first on the medication rounds which helped keep my brother out of pain during his finally week and days.

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John Klaess

Berry Hill provides great care for their residents. Nursing and Therapy departments are strong as are dietary and housekeeping who provide a homelike feeling

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Susan Holt

Not somewhere to send someone you love! They don't find bedsores, don't treat patients with respect, nurses are lazy

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Denise Lynn Jefferson (Babydee)

Loved it

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Shelly

I give the Therapy Department a 5 star rating. Each and every therapist went above and beyond for their patients. My mother in law received the best rehab she could have possibly received anywhere. I highly recommend the rehab team at this facility! They were awesome times 10!!