OUR LADY OF PERPETUAL HELP is a Medicare-certified nursing home located in VIRGINIA BEACH, VA. CMS overall rating: 5 out of 5 stars. Google rating: 4.3 out of 5 from 18 reviews. Accepts both Medicare and Medicaid.

OUR LADY OF PERPETUAL HELP

virginia beach, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4560 PRINCESS ANNE ROAD

VIRGINIA BEACH, VA

Virginia Beach City County

Service Area

This nursing home is located in Virginia Beach City County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.77 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.95 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 12.5% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 41.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
18 reviews
Jenna F

Jenna F

My mother spent about nine months in the memory care unit at Our Lady, and then when she broke her hip, she transitioned to the nursing center at Our Lady after a brief rehab stay at another facility. I can't say enough good things about the care my mother received at Our Lady, especially after seeing how things were at the rehab facility. All of the staff treated us and our mother as if we were family. I feel truly blessed that my mom was able to spend the last 15 months of her life at Our Lady of Perpetual Help.

Verified Google review
David Speeney

David Speeney

The staff at Our Lady of Perpetual Help (OLPH) has been great taking care of my father. However, OLPH transportation services need to improve! I have tried to reserve a ride for my father to see his heart doctor or other specialist, and he is never available. He told me he was unavailable cause he had another patient to transport. I then find out he was getting the vehicle serviced. Which is the real reason? OLPH recommended a local cab service that never showed up twice. I am now forced to reserve medical transportation that is not covered. They need to improve services or get another driver. How about using an automated calendar so everyone can see if the driver is available?

Verified Google review
Barb

Barb

Our Lady of Perpetual Help is a wonderful place to live. The staff is knowledgeable, helpful, compassionate, patient, and quick to respond to concerns. As a caregiver for my Mom, I feel I have a caring team on my side. Our heartfelt thanks to each staff member. God bless you all!

Verified Google review
donna vance

donna vance

My goodness...I'm glad I picked OLPH! I checked out a lot of places before deciding on OLPH, and I am more than happy I chose them.  Mom's been here close to a year, and I have no complaints.  ANY issues are always addressed.  The staff is always considerate and upbeat.  I appreciate the phone calls from staff on any change in status or for approval of any change in care.  They have MANY activities and encourage her to attend those that still benefit her as her health declines.  And, if Mom's happy, we're all happy!

Verified Google review
Linda Mapp

Linda Mapp

My father was in Our Lady for over 2 years and I have to say I was very pleased with the care he received. It is a beautiful home for all it residents. The staff goes the extra mile for each and everyone of it residents. If you are looking for a place for your love one you can rest assure they will be well care for at Our Lady. My father could be very difficult but Our Lady staff cared and loved him like family. GOD BLESS all of the staff and thier families at Our Lady and thank you for being so wonderful to Daddy, Linda Mapp

Verified Google review

Reviews from Google Places for OUR LADY OF PERPETUAL HELP. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.