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WWH Sutherland

My sister was transported to Jamestown Rehabilitation after a few stays at a local hospital. We have had other relatives stay there years before and were not exceptionally pleased with their care. However, my sister’s care was professional, gentle, encouraging and supportive. I was there several times and the staff respected our time but checked in frequently to see if anything was needed. Yes, it’s an older facility but it’s clean and the staff is great. Don’t hesitate to secure your loved one there and visit often.

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Jennie Savage

My sister has been in the York Rehab section for about two weeks now and they are taking good care of her. PT, OT and Speech Therapists are working with her 5 days a week and she is making good progress. She likes the food and the whole facility is very clean. All of the staff from the front desk to the nurses (especially Donna) and aides are helpful and professional. So glad she was able to go there.

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B Mh

I was very comfortable here. The best thing was the staff. Nurses and aides are always available, and they come quickly when you press the call button. This was very important to me - you are never ignored. I was in for physical therapy rehab, and all the PTs and OTs were excellent. Everyone seems to work together to make your stay productive and pleasant. I felt very safe here.

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Bri

Jamestown is a great rehab facility. The beginning process meeting the marketer Heather at the hospital, she ensured us the stay would be the best and my aunt would get taken care of. She told us therapy team is 5 star & she did not lie, they are the best. They push my aunt to do more everyday. Food could be a little better but my aunt said it’s better than hospitals food. Blair the CNA is fun to be around. Victoria help make sure appointments were set up. Angie in activities is very friendly as well. I really appreciate everything y’all have done for my aunt n when I come in, Her room is always smelling good and she always dressed for the day. Thank you you Jamestown

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Angela Morris (Αγγελική)

Following surgery at Riverside Regional Center, I was subsequently admitted to the Jamestown Health and Rehabilitation facility (Consulate Health Care of Williamsburg). Upon entering the building on a stretcher, I felt disgust. I was shocked that Riverside had sent me to such a facility. I immediately contacted my children. My son arrived promptly and expressed his disgust. He informed me that he would arrange for my release. However, he was informed that coordinating a move with other centers at 7:00 pm was impossible. The only options available were to stay overnight or take me home, but this was not feasible given my fractured femur. I refrained from interacting with any of the staff members, as I felt a sense of resentment towards them due to the poor conditions of my surroundings. The following day, my son spoke with the insurance company, and they offered limited accommodations therefore despite the challenging circumstances, I remained at the facility. A friend and my children provided me with food, drinks, and other necessities. As the days progressed, I began to appreciate the kindness of the employees. Most of them have been working here for several years. I discovered a flower garden and a room dedicated to various daily activities. However, one of my medications was unfortunately out of stock for a couple of days. Despite this setback, the staff was extremely generous with pain medication and provided me with all the medications I take at home. The rehabilitation trainers were exceptional.The case worker’s efforts were remarkable in persuading the insurance company to provide me with the necessary equipment. A team of professionals collaborated to ensure that all the required arrangements were made. However, I must acknowledge that I had some reservations about the food. I never ate their food. Despite these minor concerns, I remained at the facility for five days. Initially, my experience was quite unpleasant, but it transformed into a positive one. I am deeply appreciative of each and every staff member for their kindness and support. Life is unpredictable, and I am fortunate to have encountered such a compassionate and caring environment.