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Rick Ours

Of the three such facilities in this area, Winchester Health and Rehabilitation would be at the top of my list as far as overall quality, which was this was my third stay in the last 3 years, and other local similar facilities. I think that because of their smaller size, they are able to provide better care, even with the shortage in this industry of good staff. I like the way that the rooms are laid off, and even seem slightly larger than other similar facilities. I think staff is it's real strength. The CNAs which are in my opinion the heart and soul of such facilities, we're excellent. Caring and compassionate was the rule. Also the nursing staff, was very professional and friendly. Even the management staff, was very available and accommodating. I was there for physical rehab and found the therapists to be outstanding. I like that they use innovative approaches and new technology in their approach to treatment. The only real downside, was the food. Even though when I first got there, dietary took a comprehensive list of my preferences, likes and dislikes, unfortunately this was not always adhered to. I frequently received food items that were clearly on my list to not get, including the mashed potatoes! I want to say that after talking to the dietary manager, who I found to be very accessible and accommodating, that they are hamstrung by what their corporate overlords allow as far as budget and food deliveries. I think the staff is doing the best I can, given the constraints.

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Susan Jolley

This place doesn't give a damn about the patient! Just keep them here no matter what so they keep their quota! Beds are absolutely horrible to sleep on. They don't have they styrofoam pads to put on the bed because "they are available for the sick patients only!" Walk they say, walk!!!! BS!!!! When leg muscles are cramping If the Drs @ Winchester Hospital suggest you go there for an assessment, walk away, better yet run away!!!!!!!!!!!!!!!!!

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SuAnne Airhart

My mom was not given her medicine as she was scheduled and when she didn't receive medicine it was the wrong medicine. I would not recommend this place at all. Also when we took her out nobody came to talk to us at all. Also had to ask for her medication that we had take there for her.

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Marci Ramos

Wonderful place. My mother had two long hospital stays due to various health reasons. She went here from hospital in bad shape. After a few weeks no one thought she could bounce back from this. After 4 months at Winchester health and rehab she is home living on her own. The staff is amazing from admin, nurses, dining services and amazing rehab team. She went from not being able to walk, stand or feed herself, to living alone. They not only heped her regain her ability to walk but they worked with her on everything from cleaning to taking care of her cats. They made sure she had all of the equipment ordered and covered by insurance before she came home. She loved the actives and still goes out often and sees friends she made while there. When the time comes she is no longer able to live alone again we would definitely chose them as a long term option. They help you navigate Medicare and medicaid and we never had to come out of pocket to cover her expenses.

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Kelli Price

Social Worker Sandy helped us get all the equipment we needed to get our mother back home. She was very professional, helpful, caring, and kind. All the staff were wonderful to work with! Please note some people are claiming fake reviews. I hope these people get the mental health help they so obviously need since they seem paranoid because others experiences were not their own and try to speak for the experiences of unknown families! No one speaks for my family except MY family!