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Chad Smith

Was their around the first 5 days and I was worse off then ever!! I was suffering from liver failure and immediately taken off my sleeping and pain pills. Then was called a junkie because i needed an laxative a couple times a day!! They refused to give me anything to help with my stomach issues like ibuprofen or stool softener!!

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Larry Sumpter

They took good care of me last summer

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Amber

Facility took excellent care of my papaw when he was there. He enjoyed it so much being there after my grandmother passed away and he was alone at home trying to manage on his own. He loved all of the staff. When he became so sick before he passed away he told the hospital he wanted to come back to wise heritage hall to his people who loved him instead of staying in the hospital with hospice. Through the hospice days the facility staff were excellent with my family and with him. I can’t thank the staff enough for being so kind to him. Any questions or concerns he or my family had were always answered.

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God Cat

I did a clinical in this place and my experience was horrible. The residents are being neglected and abused constantly. They basically don't let them out of their beds and they mistreat them. The staff is rude with the patients. I spoke to some of the patients are they were scared to ask for help or ask for anything because the CNA's and Nurses got mad if they ask ed for anything. There was a patient that had a broken shoulder and she was complaining and crying because of the pain and the just said that she was doing it for attention. There were some patients who were in bed all day drugged out of their minds. There was a patient that slept all day and vomited once and they never changed his bed sheets, they left him sleeping in his own vomit all day. There was another patient who had a sore that was bleeding on her leg bleed unto her bed sheets and they never once changed the bed sheets. There were patients whose room had a very foul smell and whose rooms were plagued with flies. All the patients were forced to have their meals in their rooms. This place is horrible so please never let one of your family members in this place. This treatment is inhumane and barbaric.

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Rhonda Salyer

Very understaffed! Do not meet basic needs of patients. Water is not given at all times. Doesn't care if patients needs are meet. Basic needs are water,food, medicine, and bath given. They see no reason why not to follow doctors orders. Patients that are bedridden have to wait 60 minutes or more before call is answered. Most staff are friendly & do try. But to many patients per person taking care of them.