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Virginia Albers

When I arrived the first day by ambulance I was not happy. I wasn’t greeted and explained what this was all about. I had surgery on Tuesday and on Friday I was transported to Wesley Lee Hill Rehabilitation center. But after a few concerning moments I was greeted by head nurse on duty Pyranka everything was worked out. My stay was filled with Really good Pt and OT. The staff were fun and very charming and ready to help when needed. I would recommend Wesley Lee Hill Rehabilitation Center to any one. I had a single lovely room and attended by some compassionate people.I would like to acknowledge some of the people that helped me get better enough to leave and come home. Not a complete list I’m sure but the ones I remember the most. Patty,Lisa,Clair was an absolute jewel,Jo Ann , Athena, Edina, Makayla,Luna, Sara, Jacob that kept track of my many pills, Molly , Lillie , Jasmine, Kim, Connie, Laurie, Amy Kitchn crew and especially Pyranka. If not her I wouldn’t have stayed. They all deserve kudos for helping succeed. THANK YOU,!!!

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Andrea Repass

My dear mother spent a few weeks here at Wesley Lea Hill. She had been at another rehab facility and the hospital, and transitioned to Wesley - what an improvement. Upon arrival she was treated to an enormous, comfortable room, great food (which she happily enjoyed while she could) and outstanding care by a staff of nurses and assistants, our favorite of whom was Darla. Darla helped deal with mom's inevitable health issues and was just so kind and caring. I'd like to commend the entire facility and if you are in need, I would highly recommend.

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Michael Curley

I would love to to the nursing staff for taking care of me and the therapy team for getting me stronger love you guys and God bless you. The name on top is supposed be Curleybear.

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Jessica & Ryan Cash

I waited almost a month to write this review as it’s still so painful to talk about the neglect my grandpa received. Don’t let the beauty of the building fog your vision that the nurses show no compassion and do “just enough” to keep their patients alive… but not well. Long story short, grandpa was admitted post fall. He had a large incision that got a fresh dressing change (and staples removed) the day he was discharged from the hospital and sent to Wesley. We asked every day when they will assess the incision or change the dressing. We received answers ranging from ‘oh the next shift will do it’ to ‘we don’t have an order to do that’. Now I am a nurse myself, and know to use clinical judgment - like if there is redness and swelling all around said incision, I better alert the provider so we can assess. Bc most of our family works, we switched out a bunch so grandpa almost always had someone there. I feel guilty, angry, sad that though we asked at least 4x, it still wasn’t enough advocating for grandpa. Once they finally did change the dressing, I am so glad I was the one there. It was heartbreaking. The entire incision was open and clearly infected around the margins. Also parts were already getting necrotic. I was appalled at what I saw. You don’t need to be a brain surgeon to know it wasn’t right. I said we need a doctor in here right now to look at this. The nurses both were incredibly unfazed at what we were looking at - which at the moment I said I’m taking him back to the hospital right now. The nurses said ‘well the doctor will be at this location tomorrow, we can let him know first thing in the morning.’ Appalling. They had no critical thinking skills or compassion. I took matters into my own hands, drove grandpa to the hospital where he ended up staying for another week, had to have another surgery to remove all the dead/infected skin and place a woundvac and hemovac, as well as pull the skin back together to actually close the gaping wound. Of course a huge round of IV antibiotics and the whole gambit. To make matters worse, Wesley called us (while at the hospital) the next morning and basically said we need to come get all of grandpas stuff out of the room or we will be charged out of pocket to “hold” the room. No ‘how is he?’ ‘We are so sorry about this’. Just on to fill the room with their next victim. Needless to say we found a different rehab place to bring him back to the second round. **I will say most rehab places have an awful nurse to patient ratio. Wesley is 1:16-20 I believe. And then they’ll have 2 aids for those 16-20 patients as well. And that isn’t short staffed! That’s the standard for these places. It’s wrong. They get soooooo much money from insurance, but just don’t want to hire more nursing staff. Good news is grandpa is just about to be discharged from THE OTHER short term rehab we found, and it was a world of a different experience! Very fond of the care he finally received. Wesley is by far the prettiest and appears the most inviting with an overall updated appearance and carpet. But again, don’t let the outside fool you of what’s on the inside. Sheer neglect and zero compassion from nurses. PT was amazing though!

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Tyler Johnson

Great place, great staff but please fix your phone system. I know the Communication coordinator is stretched thin do to the health care is maxed out because of covid. All I ask is the better communication level to the family. Thank you so much. Tyler Johnson.