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Kathleen Fischer

My brother was at South Creek for 2 months. Initially the care was marginal but care change to neglect facilitated by lack of staff. When asked to correct simple tasks for activities of daily living such as assist out of bed, help with meals, water and consistent therapy the comment was "we are short staffed". The neglect lead to a life threatening hospitalization which could have been avoided with care and supervision . I would avoid this SNF.

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Earl Palmer

This place deserves no stars honestly if I could say zero I would say zero so within the last 24 hours I finally found out why everybody else in the community is not a fan of this place we had to pull my father out of this place just this morning 2 to the fact of him falling down twice while in the care of this place.seems crazy right, sure made my heart sink, To see my dad in pain and threatening to call the police come on now do you know better than to do that if you can't even pay attention to your own personnel. Worst facility if you have other choices please go with them and not this Care facility

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Donna Lonergan

This is a wonderful facility. I actually was very worried when I had to leave my husband after he had a stay in the hospital. All of the staff took great care with my husband. The therapists went out of their way to find good timing for my husband when he was focused enough to participate. My husband got to recognize all of the staff working with him. They always got smiles from my husband and always gave smiles to my husband. Overall a very kind and caring staff. I appreciate all their hard work.

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Mixwell Bussard

It's a nice facility with very nice helpful staff. All my needs were taken care of promptly..Very clean and user friendly.. thx everyone for getting me up and on my feet again. My stay here was definitely a step in the right direction . Thx again.

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Tina Patterson

Family member was put there from hospital without family knowledge. We were told they were given family info but received no call he was there. When admitted he was walking and after 41 days of what was supposed to be rehab turned out to be he was wheelchair and bedbound. They did not get him up and get him moving like they were supposed too. Even though he had a power of attorney, they refused to call the power of attorney and give updates after they said they would. They did not notify the family that he was going to be charged for his stay until he owed several thousand dollars. Maybe if they would have been in contact with his POA and told them after so many days in he will charged we could have prepared for him to come home. Calling that place is a joke as they never answer the phone. When he made the choice to leave because he couldn’t afford it, they called the sheriffs department on us stating that he was in danger of his family for him making his own choice to leave. Sheriff came to the house and made several attempts to break in even though it was obvious no one was at home. The facility called 911 before we were even off their property so it did not allow us to get home before the sheriff was there. We have tried to retrieve the clothes that were in the laundry when he left twice and no one will call us back. After 30 days they say they donate or discard the belongings. We have requested all of his chart notes and the pictures of his wounds so we could turn them into his doctor and he wants a copy for himself and we keep being told they will and they don’t. The first excuse was they didn’t have the emails to send info too which they had and then it was they needed the POA paperwork which they had had all along. I would not recommend this place for my loved ones. How do you say someone’s in their right mind and then turn around when it doesn’t profit you and say he cannot make his own decision to leave? This is not my first time having a loved one at a skilled nursing facility. Over the last two years this is the fourth one I have had a family member in and I will tell you it is one of the worst. Please, if you care about and love your family, do not put them there.