WESLEY HOMES DES MOINES HEALTH CENTER is a Medicare-certified nursing home located in DES MOINES, WA. CMS overall rating: 3 out of 5 stars. Google rating: 3.7 out of 5 from 14 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in King County and serves residents in the WA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
≈ At average
⚠ Below average
≈ At average
✓ Above average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Wonderful treatment by all of staff at Wesley! Malinda very helpful to us. Beautiful facility. Thanks for great care.
G has now been at the Health Center for at least four months. The food continues to be overcooked and tasteless. Requests to management, specifically Heather Dartt, get a nod but little to no follow through. Some of the caregivers are good but most don’t care. G is supposed to be bathed weekly and she has not been bathed for at least two weeks. They keep taking her bedspread with no explanation. Go elsewhere
I have a family member at this establishment for rehabilitation. It has come to my attention that the physical therapy is about 15 to 20 minutes a day. The rest of the time is spent sitting in a chair watching television. At $17,000 a month I think we could do better.
My mother was there before she passed away. Administration was great and on top of everything. Moms case worker Romana was great she did a really good job. She took care of all iof our questions and concerns. The aids were fantastic and very caring. They treated mom like a precious doll. Her care was fantastic. Everyone was very friendly and you felt at home. I would recommend the facility to anyone. They are a 10 with one being bad and 10 great.
Unbelievable! My 89 year old mother with advanced dementia was not given proper surveillance for her condition. I got 5 phone calls in 9 days that she had fallen. When relaying how the situation was avoided when in my care, upon a visit I find it had not been followed. Along with a few other minor issues. To top it off when she had a doctors appointment they set up for transportation, it was emphasized several times I would be at the appointment and would meet them. I get there and do not see her, I go to the Dr's office, they are extremely busy so I look around...no mom. This get repeated while I place calls to Wesley. One call "she left 5 minutes ago" (We are 20 min late) second person says she left about 40 minutes ago, (we are only 15min from facility). I assume traffic and call up to Dr and ask if we will ba able to still make appointment, Ah thank goodness they find her back in a room. With the dementia she has no idea what state she is in let alone answer questions. Dr. informs me that the cabulance had NO Instructs on her meeting someone. She was left and during all this time I had no one from Wesley calling to see what happen to her. I verified with the cabulance company Wesley gave them nothing. After seeing mom safely in cabulance and getting a call that she made by the driver and a front desk person that she made it, I call Wesleys Social worker. After my frantic worry and describing my frustration I am informed that mom has to leave TODAY. (We were told 5 days from this and of all the changes she would need to be safe). I was told by this so called "Social worker" that to accommodate mom that was impossible. She actually LIED and said her insurance was out. She demanded I come in immediately and sign paperwork. Not being stupid I contact others at the facility who were incredible (Not all are bad). This so called "social worker" lied and said I requested mom be discharged...hmm shouldn't lie when you sent in writing. I had even stated that we were not ready and did not have the safety features she needs and that they were not being delivered for a day or two.....she showed no emotion and did not care one bit.
Reviews from Google Places for WESLEY HOMES DES MOINES HEALTH CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.