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Bobby James

The nursing staff at Lacey post acute seem to be very good. However - the administration is lacking. My mother was there for 20 days. Upon admittance they were given my contact information. However - the majority of the time she was there I was not contacted for any updates - or to attend the care plan that was put in place. I also asked for help from Lisa - the administrator in getting my mother on Medicaid. I called a few days after she was admitted - then the week after - no response from Lisa. She eventually called me two days prior to my mother being released. I told her I left several messages. Her response was that she was having issues with her password on her voicemail so was unable to retrieve messages. I called the facility on Wed 01/07/2025 trying to get an update. I had to call 8 times back to back before I could get a human on the phone, The receptionist tried to transfer me - the voicemails were full - I was not able to leave a message. I eventually was able to speak with Rochelle - the Unit Manager I believe. She was able to give me the update and set up a discharge date. I was also told that any meds would be called into the pharmacy I requested prior to my mothers release. This did not happen. As a side note - I also attempted to speak with social workers as well as the administrator when I visited. I was not able to make contact with anyone while visiting. Dawn handled the discharge on 01/11/2026. Dawn was very professional and helped answer my questions. I am not sure what the issue with management or administration is - but there is no excuse for not communicating with the family members.

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Pamela Thorne-Cochran

This place is wonderful! My mother came in after a surgery, for rehabilitation,and not only were the nurses wonderful, but the PT and OT was awesome. The nursing assistants were great. If I could give more than five stars for this location i. They Rock

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Rhonda Parker

The Care that My client received during his stay at Lacey Post acute was excellent!! The nurses, CNA's all of the staff and everyone in-between,is the reason he got to go home today! PT and OT helped him learn how to do everything he needed to learn. Alyson, Matt, Sean, Michel and a few others, thank you for everything y'all did for Lyle!! CNA's, Brandy, Noah and Tammy, y'all were amazing!! The care y'all provided and keeping his spirits up at the same time were invaluable, thank you!! To the nurses, Tammy Kim Roni, thank you!! I would definitely recommend bringing anyone that I care about to your facility! A special thanks to Rebecca for everything you did to help get Lyle home too. Thank you to everyone who helped in Lyles recovery!! Y'all are truly a blessing!! ❤️

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Molly McNamara

I love this care facility! The people in all the departments are terrific! I had fabulous physical and occupational therapists who got me up going immediately. I was there for three weeks, and it felt like home. I give it my highest recommendation!

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Debbie Dickinson

I had a great experience at Post Acute the food was great, the staff was wonderful. The grounds are beautiful and the interior is very clean bright and cheerful. I received excellent physical therapy and occupational therapy and was able to go home in 2 weeks after hip surgery placement. I recommend Lacey posted cute for your next rehab visit