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Kellie Kaler

The floor staff is overworked, the do their best, but there is just not enough of them. The office staff is lazy, unorganized, gives you wrong information and in once case flat out lies to you. Jennifer screwed us over more than once, wouldn't give the correct paperwork to the facility we wanted to move to and delayed things so that our insurance had almost run out. We now have to move him again. Do not place a loved one there if you can help it. I have to deal with the insurance now as they are billing as if he was in a different facility. My husband went there for rehab after a stroke and this is a facility for dementia. We lost a lot of ground as the PT there was sporadic and they just warehouse him for the rest of the time.

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Natch

My mother who has alzheimers loved Lake Ridge Center. Dropping her off or picking her up, the staff would acknowledge her, call her out and be generally welcoming. I was impressed by the relationship they had with her. She would have to be accompanied to the various activities or to the bathroom, there never was an issue. I dealt with the administrative aspect and i felt they were supportive and responsive. I highly recommend Lake Ridge Center. I knew my mother was safe and well taken care of but she also was content, happy.

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Buddy

Lake Ridge Center has come a long ways from where it was. Compared to other places this place takes care of its staff and residents. The specialty is challenging but they do truly try their best.

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Melodie Dowdy

Our mom had a stroke and was admitted to Lake Ridge. I read google reviews about the place smelling like urine and needing paint, and wondered if this was going to be the best place for mom. When I saw her at Lake Ridge, I walked in with a judgmental eye. But that was immediately changed to gratitude for everyone at Lake Ridge. The experience we had with Lake Ridge staff far outshines the smells or walls that need paint. The love they showed to every resident was beautiful. Everyone was treated with dignity. No anger, just love and patience. During moms stay at Lake Ridge, everyone that cared for mom in Hall B, at one time either hugged us or wept with us. We received calls from the nurses daily with updates and were always ready with caring words. This is what we learned. Skilled nursing facilities have residents that are incontinent, and stuff happens. Lake Ridge does not have a lingering smell of urine, just accidents that happen with incontinence. Smells and peeling paint are not what should be your concern when considering Lake Ridge. Instead, look at the heart of every person that works here. That is what really matters when it comes to caring for your loved one. "The most beautiful things in the world, are the birth of a child and the dignified death of a loved one. Everything that happens in between doesn’t matter. Hopefully we live our lives as best we can and love completely. Do not over mourn the loss of your loved one, but joyously celebrate the life you had together." Michael Garrison

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Gigi

My father was admitted to Lake Ridge center about three months ago, and this place is rundown. Disgusting smells, and if I would’ve known, the power of attorney was putting him in this place it wouldn’t of happened. they are understaffed. My dad hasn’t had any therapy. He gets to take a shower twice a week when you walk in there there are elderly people sitting in their wheelchairs with soiled clothing. I do not recommend in this place for anybody to be.