J

Jenna McGoran

My mom has just been moved here from the hospital. The staff is so kind and so knowledgeable! They went above and beyond to make sure my mother had what she needed to be at her best. I'm looking forward to the progress she will make! I can go home and rest well knowing she's in good hands!

P

Penny T

My mom was there a few weeks before she was transferred to the hospital for sepsis. The food was horrible. I can say the care was adequate. In my limited experience most facilities are under staffed resulting in less than ideal care. Mom did not get rehab the last week due to staffing issues. Since we put her there to build her leg strength up so we can care for her at home, we are searching for a better facility.

D

Dan Armstrong

I would like to recognize Nancy's unwavering professionalism. A week or so ago, while facing relentless diarrhea and an hour of repeated diaper and bedding changes, she was working up a literal sweat. I could tell it was difficult yet she maintained true professionalism. I learned later from a coworker that she had several other rooms in a similar state that same evening. Thank you to Nancy and Regency Olympia.

S

Sara Vasquez

I am so disgusted with this place. Please do not send your family here! My mother in law went here for rehab and as soon as she got here from the hospital, staff put all her belongings into a black plastic garbage bag because they thought they say a bug in her purse, so everything, including her apple iPad, cell phone, leather purse, with all of her credit cards and identification in it, her prescription eye glasses to see and her brand new clothes that we had bought for her were thrown in the garbage number to be seen again! That was within the first few days that she showed up so she was left with absolutely nothing and not able to see! We were left with the task of buying her all new things and submitting receipts, still waiting for reimbursement. All of her passwords were in her iPad that was thrown away.So she's unable to sign in to all of her accounts which has made it really difficult since she is elderly and not mobile. Fast forward one month and she is now currently admitted to the hospital for a kidney infection. The facility called me yesterday to let me know that they were sending her to the hospital because they could not get her catheter back in after they took it out. What they should have done is collected a urinalysis weeks ago because they let this infection get so bad it is now in be kidneys. Two weeks ago when I visited her the nurse said her urine had looked like "sludge"! Wouldn't you think that would be a sign to do a uranalysis two weeks ago! On top of all this, the food has been terrible there she has said. I understand that the food at these places isn't personalized but all she wanted is a peanut butter sandwich for snack and apparently they can't even do that because they just make peanut butter and jelly sandwiches for snacks and they can't seem to make one without jelly. She's lost a significant amount of weight since she's been there and is just gone completely down hill. I will be filing a second report with the state on top of the first one that I filed for throwing your things away. I hope this place investigated!

L

Leena Watson

The Care staff and Nurses are absolutely amazing. They took great care to keep my Aunt very comfortable as well as keeping her up to date on the various activities they have (Bingo, Garage sales, Entertainment) just to name a few. Therapy started immediately and I can happily say my Aunt went home yesterday. Such a Wonderful place and Staff. You can trust that they will take very good care of your loved ones in a patient and caring way. Thank you Regency!