REGENCY OMAK is a Medicare-certified nursing home located in OMAK, WA. CMS overall rating: 5 out of 5 stars. Google rating: 3.1 out of 5 from 8 reviews. Accepts both Medicare and Medicaid.

REGENCY OMAK

omak, WAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

901 SHUMWAY RD

OMAK, WA

Okanogan County

Service Area

This nursing home is located in Okanogan County and serves residents in the WA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

REGENCY PACIFIC MANAGEMENT

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.84 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.70 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 25.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 39.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.1
8 reviews
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Family member had many falls from not being supervised, she was put on the wrong diet, got severely dehydrated, was sent to the er many times one a single week due to improper care, had a seizure and was not cared for, was allowed to simply die and basically not taken care of. I very much do not recommend having your loved ones here

Verified Google review
Obliterate SGM

Obliterate SGM

The care in the beginning was great, but they practically gave up on caring for my grandpa, they refused to rehabilitate him and get him on his feet and keep him strong. His condition worsened from being bed-bound by the staff, and they wouldn't let him out of a wheelchair. But here's the kicker, when he failed to pay the nearly $7,000 dollar rent they ask for, the staff simply stopped taking care of him. He laid in his own feces, and urine, without any assistance when he had accidents. Without help to the bathroom. This was before they decided to kick him out. It was better after he left and went to a much better facility in Wenatchee. He recently passed after he caught the virus going around, but I'm glad he didn't have to pass away in a wretched facility like Regency.

Verified Google review
Cathy Casseday

Cathy Casseday

The staff is very loving. Building is very clean. And the food is good

Verified Google review
Ernesto Palomares

Ernesto Palomares

Agreat place to be in for Medical reabilitation,after, been release from the Hospital, good care,great staff & food, caring Nurses 24/7.for medical needs & medications & great balance food!! Thank Recency 100% recommended, also a great place for your Senior love ones!!!

Verified Google review
Jake Thornton

Jake Thornton

This place is a joke. My grandmother in law has been sent to the er twice in the same day because nobody knows what they're doing. Wouldn't recommend this place if it was the last place on earth! Just don't go there. Your better off caring for your sick family member at home!!

Verified Google review

Reviews from Google Places for REGENCY OMAK. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.