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Thomas Kittel

After breaking my hip I was transported to Willapa Harbor Rehab. From the moment I entered the facility I was treated with the upmost respect by the virtually all the care givers. They were friendly, kind, and always willing to go out of their way to make sure I was getting the care I needed. With a touch of humor, even under occasional difficult circumstances, the whole staff performed magnificently. Thank you for your help. You guys are my heroes.

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Kim Lightner

I have nothing but good things to say about this facility! This may be too long for some, but this place was a godsend. My elderly mother needed 24/7 care after a critical illness relapse. I didn’t really know what to do so I stopped in this facility which was just a few blocks from where my mom was living. From the moment I walked in, I noticed how clean the facility looked, and it didn’t have that distinct smell I’ve experienced at the other facilities I’ve visited. I spoke to someone behind the desk asking if someone could meet with me as I need help. He took me around the corner and I met Barbra. She took the time out of her busy schedule, listened to all that had led up to where my mom was at and told me they could help, they had a bed for long term care and she would get back to me after her meeting that day. Needless to say, Barbra made it happen and we were able to move my mom in 2 days later (there is more that Barbra did for us and it’s too long to write about here, but I am saying she does what she says she will do, and I immediately felt someone was listening for the first time and was on our side to help). My mom had been in a different facility where she did not feel safe, she also watched my grandmother in a few different places a couple of decades ago, so she wasn’t looking forward to having to go to a facility but she knew she needed more help then what we could do. I went back the next morning, mom said she was doing well, I spent the whole day with her and EVERY person, Barbra, Kesia, Marissa, all the nurses and nursing assistants that came into mom’s room were so nice, compassionate and listened to my mom. The following morning I went in and she told me she slept well and that she truly felt safe and that she LIKED the food. That was super important as she lost over 30 lbs in the facility she was at previously so she lost a lot of muscle making it harder to live at home. I met the PA Brian, and he really listened to my mom and he made a connection with her which put me at ease as well. He answered every question and explained things in a way that made sense every time we saw him. He is a very compassionate man who I could tell he was happy to help people. Bedside manner is important, especially in your last years and/or days of life. I can honestly say every person I came in contact with took time to be a caring person. My takeaway, if I ever had to go to a facility for rehabilitation or for long term care, this is where I would like to go based on my experience here compared to the others I have experienced with my mom and my grandmother. I truly am thankful for all that this facility did in our time of need.

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Tigrey Burtis

The staff is well run with compassion and dedication. Barbara who runs the facility showed openness to correct amy issues and a willingness to change issues that affects residents. my mother was well taken care. It is nice to know there is compassion in the greater grays harbor/Pacific counties without having to travel way north. Thank you Barbara for addressing all issues whiley mother was in the care of your facility.oat importantly thank you to all staff who had the opportunity to assist in her gaining her strength to be able to be on her own again.

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Susan Striegel

I came to this facility to get some help with my mobility issues. I arrived not knowing what to expect and scared. From the first night they made me feel welcomed and made me feel that my mobility issues were valid. The most important thing is that they listened to my concerns and made me feel that I had some control over my recovery. I could give many examples of their care but the list would be long. Bottom line is I am so glad I chose this facility to help with my journey to getting well and if you choose this facility to help with your journey you will also have no regrets. Susan Arlint

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Debbie Ingold

My husband was admitted here after he had his stroke, for the most part the staff were great especially the physical therapists, they really helped him get back on his feet before coming home. He didn’t care for the doctors who came in and they really didn’t handle his kidney stone issue properly. The SWs (unfortunately the one we started with retired so we dealt with more than one) The second one didn’t do her job then would create stories to cover her butt. In fact we ended up paying for all the durable medical equipment that he needed when he came home. I really wanted to give the nursing home a better rating because the staff overall were great. It’s sad when one person can ruin it for everyone. UPDATE: After posting my review I received a call from the nursing home and I am very pleased to say they not only apologized but they are working to correct the issue. In my opinion that is great customer service.