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Mike Ripplinger

My dad has dementia and lives in a memory care facility. A few weeks ago he fell and broke his hip. After surgery they brought him here for rehab. All of the crew we've met are excellent. Everyone knows him by name, the shave him daily and make sure he's eating and cared for. We feel lucky that he's here and improving.

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Rachel

My dad was here for awhile and the staff were so nice and friendly to him. They were so friendly to my mom and I too. I wouldn't mind volunteering there someday, if you guys take volunteers. Thanks for all your help.

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Stephanie

SO HORRIBLE! I’m currently stuck here. I don’t get any information from the staff about cost of my stay here, , about timelines, and the nutrition is atrocious! I’m vegetarian, and being starved to death here. I get a plate of iceberg lettuce for most meals, or I’m offered grilled cheese as an alternative. A person can’t eat grilled cheese for every single meal…I’m not getting any protein, and no iron or nutrients either.see my pictures. There are not meals! I wish I could rate the physical and occupational therapy staff separately, because they (and several of the nursing staff) are absolutely fantastic! The PT staff focuses on what needs to be strengthened, and focuses on improving those weaknesses. The nurses are way understaffed, and I feel sorry about all the extra effort they have to do because of that. Altogether a train wreck of a place that I can’t wait to get away from!

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sarah mcclintic

My mother was here. This place is horrible. The day nurse would leave her in wet diapers all day. They wouldn't take her to the dining room to eat, the social services office said she didn't wanted to get up. But she calls me crying because she's stuck in a bed all day. She received very little physical therapy. Very little wound therapy. Half the time no bath. How does being dirty help with an incision healing? We asked for her admissions paperwork for over a week because they never gave her a copy of anything. She had to sign papers to get a copy of her own paperwork...they also loose your clothes & when asked they just bring you someone else's stuff. When you call them they rarely call back. The administration staff are very rude when you ask them anything. It's like they are trying to keep you down so they can get that lil government check. Sadly this place is supposed to be one of the better ones in tri cities. This place is a joke. Claiming they are doing stuff when they are not. The day nurse ( Valerie?) also tells lies on other staff & patients. DON'T CHOOSE THIS PLACE FOR YOUR LOVED ONES!!

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Michael Kurz

I am 59 now when I was 53 I had a stroke and needed to go to a rehab facility. I was tempted to pick one very close to my house. Ultimately by recommendations of professionals in the business, I picked Richland Rehab. If you have to go to rehab this is the place to be. They got me up and out inside of six weeks and I couldn’t walk when I got there! I am in really good shape now and I owe it to them. Very caring staff.