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Tina Zakahi

My mother started living at Foss cottages 7 years ago. She had to transition over to the skilled nursing facility about 4years ago. She has been under the watchful eye of Violet Baharloo after making this move. We are so fortunate to have such a caring, detailed, & good communicative RN taking care of my mother. She is always thinking of what would be in her best interest & is a big asset to the Broadview Center!

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Rebecca ML

My mother is on day 4 of an expected 2-4 week rehab period (after she broke her hip and multiple ribs and spent 10 days at UW for hip replacement and care for multiple serious chronic medical issues.) So far, she has only one physical therapy session in four days, and only after many requests. She has not had any labs drawn, despite discharge instructions from UW for labs within 3 days. She finally had a shower and a change of bedding on day 4, after numerous requests. It takes 5 to 10+ minutes for anyone to answer a patient’s call button. My mother is wearing her Apple Watch in case she needs to call 911 herself in a medical emergency. This place fails to provide even basic care, rudimentary medical attention or rehabilitation activities for patients. We are looking into other placements, but the options for Kaiser Permanente patients are very limited. I have attempted to reach a supervisor/charge nurse multiple times, only to be told there is no one available. Note that all of the responses to negative reviews here are unsigned and provide only the front desk number.

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greg hanson

This is skilled nursing, senior living, etc. This place is not too bad. The staff are generally hardworking, and polite. (The place to stay away from is called Washington Care center. That place is a zero star.)

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Mary Bridget Moriarty

I was there August 14, 2025. Walk in to the overwhelming smell of urine. Past the new construction front to the slumped over patients in wheelchairs not being engaged with anyone. Outside to the courtyards where no one has done a bit of gardening maintenance in ages and rickety tables and chairs haven’t been washed off. If you’re not scared off now walk to see how awful a “private room” is - it’s better in a prison here for sure. The reviews from others - how much time have you spent here? Warehouse for the disabled and elderly. Maybe they are all this awful, but don’t you dare give this place a high rating. Smells like they never bathe patients - how many have urinary tract infections? Uggh! I wouldn’t have my dog here except I’m sure the patients would get more attention.

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Jason Pryde

When it became apparent that my older sister was not capable of living independently I and my brother went to work to find her a living situation that was suitable for her particular personality and care needs. After a certain amount of trial and error we found Broadview Village (aka Foss Village at the time). Transitioning from my sister's previous housing was made as easy as possible given the complexities of medicaid financing and her specific needs. The practical activities of daily living such as managing her medications, providing regular, healthy meals, housekeeping, incontinent product management, etc. are performed by a kind and responsive team of nurses, administrators, and caregivers. The effort that these folks put in really reassures us that our sister will be well taken care of at Broadview Village. The factor that impressed us the most though was that the "village" is laid out as a few individual cottages, each housing a close group of residents. These residents tend to bond as almost family as they eat together, share stories, go for walks in the courtyard, and generally socialize. The cottages as a community socialize in group activities such as board games, outings to local stores and restaurants, etc. all organized by a full time activities director. This is exactly the kind of environment where my sister thrives. The only missing star reflects some minor administrative confusion that has occurred during the recent organizational transition coinciding with some major refurbishment projects. These challenges are being handled as well as possible but there are the occasional glitches visible only to the family contacts such as myself. That said, the new management structure is already showing strong organizational skills. Thus, I see smoother processes down the line as they work through these changes. Overall, I am delighted that my sister has settled at Broadview Village and can strongly recommend this facility for family members struggling with an aging mind and body.