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Heidi Weitzel

I appreciate the way the staff takes care of their residents. They care for a certain population that most facilities won’t take. They get exceptional care.

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aDapWulf

I want to share our heartfelt experience with Aurora Valley Care in Spokane Valley. From the first tour to daily updates, the team demonstrates genuine concern, professionalism, and dedication to the well-being of your loved ones. Even during challenging times, the nurses and care aides go above and beyond with kindness, patience, and respect. The rehabilitation services; physical, occupational, and speech therapy are personalized and effective, helping family members regain confidence and mobility faster than expected. The activities and community environment also brings a sense of comfort and joy, which made all the difference.

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Don Bocook

My brother was in Aurora gardens for six weeks . Emmy and her staff were wonderful and took really good care of him. They were also very kind to me . I visited daily and alway got a happy smile and hello from them. Thanks to all of you at Aurora Valley Care ! 😊

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Daniel Harris

Why can I not phone the facility? My wife is due for surgery tomorrow and I cannot get ahold of anyone there for now HOURS...you could have told visitors that your phone company was changing prior to today. You've all done well by my wofe but not being able to get ahold of her is most concerning

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Kinsey Hiett

Had to file multiple complaints with the facility and had to call adult protective services on them. Grossly understaffed (using ‘agency’ employees) and the staff that they do have is not properly trained. Management in all departments is also poorly trained (issues usually start at the top). Facility was dirty, food is inconsistent and cold. Medicine was given improperly, irregularly or not at all. Avoid sending family or friends here at any cost. If you do end up here make sure you can advocate for yourself, spend A LOT of time with family/friend(s) that are admitted here to oversee their care, or that you are regularly checking on your family/friends. Staff chooses to ‘get rid’ of individuals in the event that you complain as well.