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John Teachman

Everyone there, including the nurses, assistants and others, have been extremely nice and almost everyone patient oriented. They work with you in rehab and I saw remarkable improvement during my time there. Almost like family.

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Lisa L

I honestly believe that had my mom not been sent to Royal Park, she would have lived longer, and her quality of life would have been better. When we took her there, they explained that she had a certain numnber of days approved and we would receive AMPLE notification if anything changed. This proved false. We were also told that there were 3 reasons she would be forced to leave early - refusal to participate in treatment, failure to progress, or plateauing. None of these happened, yet she was forced to leave and was told she was cleared to live alone at home, despite a femur fracture and living in a house with stairs. We were also told they would ensure there was not a gap in her physical therapy, and they did not - which became the proverbial nail in the coffin for my mom. Overall, it was just a sad, tragic, and wholly unnecessary experience. It's hard not to wonder what could have been if they had coordinated their medical teams, listened to the family, or even showed a modicum of care for a beautiful soul.

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Jonelle Garcia

My husband was here for about a week. The staff are kind people with the exception of one male night nurse and one CNA. I did file a grievance and it wasn’t followed up on. The shower lady was especially caring and showed dignity. My husband was not given meds timely. He had outside appointments and they were never communicated across the department. This caused him to miss many PT and OT appointments. Those departments were not flexible with his schedule. He was not woken up for transport timely. He had serious wounds that were not addressed and bandages not changed. They could not take care of his special renal diet. They would give him oranges, tomato soup, French fries..:all way to high in Potassium. He slept in dirty sheets. I had to bring many things from home like water for his cpap, sugar pills in case his blood sugar dropped, scissors and bandages to change his wounds. The last Saturday we were there, I left with him to take him for a hair cut and a drive. We were gone four hours. When we left there wasn’t a nurse to be found to tell them. I tried calling and there was no answer. When we got back they didn’t even know we were gone. He wound up in the hospital for another surgery and thankfully we were able to switch rehab facilities. He is now in a facility where all his needs are taken care of. A wound care specialist. Dressings are changed twice a day. He has about 3 hours of therapy each day that work around his outside appointments. The sleep team comes and fits his mask and adds water. He is finally gaining strength. I would implore anyone to do research on facilities. Go to Medicare.gov and check ratings.

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Mike Jackson

I was barely able to sit up when I first got there. After 2 weeks of physical rehab I went home able to walk out the door and up and down my stairs. The nursing staff was great. I can't thank them all enough for the wonderful help they gave me while I was there.

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Amleth

My mother-in-law admitted here many times before (years apart). Last admission was for End-of-Life care. She opted to stay here instead to go to Hospice as per Doctor’s recommendation but her previous experienced at Royal Park made her decide to spend her last days at this facility. Staff did an excellent job, from Admin to Housekeeping. Nurses and caregivers are amazing. I can’t thank them enough for the excellent care they provided for her. Thank you, Royal Park!! _ TGM