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Theresa Looney

My fiance is here now and this place is disgusting. The floors are nasty dirty, it smells like feces, there was flies all over his room until I went a bought a fly strip. His roommate smells like weed. It stinks. It takes forever for a nurse or aid to come when the call button is pushed. At least on the weekend. He's supposed to be getting PT and hadn't received any. Been here since Wednesday afternoon. The only bright light is a couple of the nurses or aids that we've dealt with during the week. They are so friendly and smiling all the time. I nicknamed one Smiley ☺️. This place needs a extensive cleaning from top to bottom. Can't wait for him to get out of here.

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Anonymous Individual

This place is FILTHY and the smell is horrible. The so called care they are providing is deplorable. I am writing an entire report to the health department. This place needs to be shut down. The people that work here need their licenses revoked or at least suspended while they retrain and pay fines or something. They should ALL be ashamed.

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Selma Truth

Great, friendly, attentive staff. Food is much better compared to other places I have seen. Served hot, and given alternatives if not happy with the menu. Great therapy, nursing, activities, management and kitchen staff.

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Hilary Williamson

My mother was sent to this awful place for a work related injury that resulted in a fractured pelvis. She was dropped off by the transportation driver and her cold dinner plate was waiting for her in her room. No one examined her to assess her needs and she wasn't provided a walker so when she wasn't able to get herself to the bathroom that night, she wet the bed and she layed in her own urine until I called them to clean her up the next am as no one had been in to check on her. Later we were informed that no walkers were available and they were unaware that she even needed one. ( She was sent here for physical therapy?). My mother also has dangerously high blood pressure but was still waiting for them to go and pick up her pain meds and blood pressure meds. I drove 45 min from home to this facility and brought her home. We had to borrow her roommates walker to get her to the car and only as we were walking out did the doctor become concerned with seeing her...this place had one toilet for 2 rooms to share and was absolutely filthy and run down. I wouldn't send my worst enemy to this facility. Why they are even open and operating is a huge concern.

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Susan Gibson

I was admitted first week of May after shattering my knee. Now I understand how people go to a nursing home for a knee injury and either lose their leg or die. I wouldn't send my worst enemy there. - [ ] Toilet bad handrails after having to hop on one foot pass the ruts in the floor, I had to try to lean backwards and lower myself onto a standard height toilet and hope I didn't fall. The alternative is to use a commode. - [ ] Bad floors--see pictures of ruts the size of post it's. - [ ] Nails sharp nurses with long nails dig in to a leg wrap or bandage when changing. - [ ] Toilet paper ran out several times, nurse would roll some onto her hand and bring the wad for you to use. See pic. Last week ran out 3 out of 6 days. Offered brown paper towels to use. - [ ] Getting a cna like the they like they are better than doing that be with ask the nurse to empty commode after bowels movement and act like to good to remove. Covered the poop with paper towel. Sat there 4+ hours, and brought dinner tray and sat on table above it. Ron's didn't own the problems. 6 hours to get pillow when had none. Several hours to empty commode, one can on graves if having to wipe you left you feeling like you had a body caveat search cause her fingers went all the way up and in. Would have you wait for meds, snack, ice what have you until next shift came on. I have fluctuating BP (see pic)and even when doctor told them to specifically call him if issues continue they would record false readings in log and just send an email for him to see when he returned. I had to call 911 for myself when 215/130 or thereabouts. Nurse said she did no what to do so was going to wait for shift change and report. Also most staff had to bring in their own bp cuff. Many on floor not calibrated but left on floor to use anyway. Ignored doctor's order for labs for 2 weeks. Wake up/scare patients when bringing food, talking loud and harsh. Grabbed hand and since I was dreaming, I almost hit her. You get weighed like life's talk wheelchair and all and when your wield up there, they're rough and they hit all the bumps and they don't show any consideration for injuries. First 10 days had two different wheel chairs too big with missing, broken, mismatched parts. Very difficult to use and unsafe. Sidewalks, floors etc unsafe to use. Cleaned poopy patients with washcloths. "Clean ones" smelled like poop. A neighbor fell out of bed and was there for hours before they discovered her. Left on commode after finished up to an hour in pain. Only given one shower not two per week when no offer to hand bathe. - [ ] Pt wrong order of steps. Had me trying to walk on both the flat right away never use pillow bars I feel I was delayed at least a month of healing. Also didn't have ice packs sometimes if they did, they filled them too and when I questioned them, they said I needed a doctor order to have them and wouldn't give them to me. Do not go there!!!!