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George Floyd

I have lived here 24montjs and love the facility, grounds, and the kitchen. The staff is the greatest to be around.

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mickie parker

Allie is a fantastic employee. She is kind, caring, empathetic, and friendly. She made my father's stay less challenging.

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Sean McBroom

5 Stars: We have had two Skilled Nursing rehab facility experiences in the last three years with my mother, 86, due to very serious hip fracture falls. She is a difficult patient due to her forceful, direct personality, driven by a high sense of independence. She is also not someone who expresses gratitude. She just wants 'out' to go home. The leadership and support team of The Oaks at Timberline are amazing. They are caring, professional and highly organized. We've had similar 'level of service' personal experiences at some luxury hotels. Comfort and Care is an evident focus. Each member is engaging and follows through, no matter the expressed need. My mother's care plan meeting was focussed, agenda driven, outcome based and much more informative than our experience at a different facility two years ago. When walking the facility during a shift change, I observed members performing verbal passdowns to the oncoming shift which were detailed and on mission. My wife and I are extremely appreciative of the team at The Oaks during this extremely stressful period for us.

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Cassie

Skilled nursing.. nursing home.. whatever you want to call it.. all those words can seem scary to leave your loved one.. but I call this place family.. a safe haven for my father to have recovered from his brain surgery. From the front desk of seeing Miss Gloria's welcoming smile.. to the beautiful and caring and determined staff that took care of my father.. to shouting out to the PT staff like Miss Abby and her partner for never giving up on working with my dad to get his strength up after laying in a hospital bed for over a month.. they had him up and sitting in a wheel chair on his second day! And continued to push him and motivate him and my dad began to push himself harder and believe in himself more! For my personal experience though.. I have to give a huge shout out to the admissions director Miss Ashley M. She helped fight for my family to be able to stay together.. to let my 2 year old be reunited with his grandpa.. and was there for my dad on anything he needed or even our family. This lady is such a kind hearted beautiful soul and I cannot express my gratitude enough for everything not only she has done.. but this facility as a WHOLE in EVERY department. Upon discharge we had meds sent to a pharmacy to be filled and one of them was on back order.. I called 9 pharmacies.. and being a pharmacy tech myself I knew the steps of how hard it is to track back ordered meds down.. my only option at this point was to drive to Salem to get it at a riteaid.. but watching the time my dad needed his seizure medication within the next 2 hours and the clock was ticking.. I knew it would be a long shot to ask the facility if they had it still for me to pick up as I was thinking I couldn’t get it or it had already been destroyed. I called Ashley in a panic and she said let me make some calls and I’ll call you right back.. In that moment I was continuing to call more pharmacies and watching the clock wondering should I take off to Salem.. it was them I received the call from Miss Victoria In one of the nursing departments giving me the good news that she had it ready for me to pick up and I just sign a waiver from their pharmacy. I cried and was absolutely grateful for them both! To close this review.. There are WAY TOO MANY NAMES TO LIST IN THIS REVIEW.. but with my story being said.. if you want an ENTIRE facility on not only your loved one’s side of fighting to give them the 100% best care possible and strength to get better to go home.. but to also be 100% there for your whole family.. the oaks at timberline is hands down the best I have ever had the pleasure of working with to get my father back to being “my dad” 🥹 my heart goes out to all of you and I’m so thankful for each and every one of you! And I will always hold a special place in my heart to call all of you “my super hero family”. Thank you!🙏

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Vickie Hickey

I recommended a friend to go here because she had a horrible experience at the last place she was at. The Oaks was beyond my expectations and hers. There were nurses, PT staff always right there. The food at the Oaks was very good according to her. If she rang for a nurse, they were there quickly. It was nice to know she was getting such good care!! If she has to go in a facility again she said she would definitely go back there in a heartbeat! The entire staff is friendly, courteous, and eager to help you! Thank you for giving my friend such great service!!!