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Jim Hartley

I have been a resident of river oaks nursing / rehab facility since April 29th , 2005 . From my 6mths of being here I have had a few complaints but my needs and care have been very well met by the staff , nurses , cna's occupational physical therapist and the socialworkes .. I realized that my few complaints were toward those hired by communicare not by Drew and the administration staff even at that they did thier very best to resolve those problems .Everyone that works at river oaks in nutterfort go above and beyond what thier job requires of them . I cane here unable to walk after a leg amputation . These people were very helpful when insurance didn't want to approve of me needing a prosthetic leg if not for them I wouldn't have my new leg and I'd still be unable to walk . I'd definitely have to say from my own experience here that river oaks is underrated by alot of people . I want to personally thank everyone that works here for giving me a chance to walk again , get my life back and soon I'll be able to return home to my Family . Thank you all so much . I love you all

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Kyle Lopez

My mom mysteriously died there. She was completely paralyzed from a stroke and one day after being there for 17 years she fell out of her wheelchair in her room. She was alone supposedly. They said she fell forward out of her chair and hit the floor so hard she went into a coma and died. She had not fallen out of her wheelchair in 17 years. Yeah,figure that one out????

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Ingrid Higgins

I want to thank River Oaks for their wonderful care for my husband. The staff was kind and caring, professional and attentive. They were available for me to communicate with them at any time, and they walked me through all the steps of his care while spending time with me to answer all my questions. They were a lifeline for my husband's needs. If needed, I would definitely contact them again for care for him.

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Amanda Gaughan

If you value the life of your loved one please DO NOT let them reside there. I am convinced that their malpractice and neglect is a large contributor to my mother's recent passing. There may have been 1 or 2 good aides and nurses but the majority were so cruel to my mother. I found out that some openly mocked her pain and cries for help. No one deserves to be treated with such disrespect. The actual medical care she received was also horrid. Incorrect abrubt removal of meds after a nurse begged for her to be kept on it or at least be slpwly taken off. This led to full hallucinations and absolute terror for her until her passing.And the communication from the facility is almost non existent. I found out after she passed about meds they put her on that were preposterous!!! Stay away!!

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Lisa Bennett

I have been going in to the River Oaks facility for 3 years. In June of 2021 my mom was admitted and passed in Feb. 2022, then in Oct. 2022 my mother in law was admitted and still resides there. This facility and the wonderful staff has taken excellent care of our loved ones. The facility is clean and the patients have adequate rooms. The administration/finance/pt/social workers are very attentive and meet the patients needs. Now the nursing staff- they are the best. The take wonderful care of the patients. Someone in our family is there daily and we see the kind, compassionate, excellent care that the patients receive. The staff works very hard, and the jobs they do are not easy. But they do it with love, and treat the patients like their own family. I have said for 3 years - from the front door to the back - I have no complaints. Thank you River Oaks Staff. Love you all. ❤️