HILLCREST HEALTHCARE CENTER is a Medicare-certified nursing home located in DANVILLE, WV. CMS overall rating: 4 out of 5 stars. Google rating: 2.9 out of 5 from 19 reviews. Accepts both Medicare and Medicaid.

HILLCREST HEALTHCARE CENTER

danville, WVMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

462 KENMORE DRIVE

DANVILLE, WV

Boone County

Service Area

This nursing home is located in Boone County and serves residents in the WV area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

COMMUNICARE HEALTH

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.69 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.63 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 8.3% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 27.8% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

2.9
19 reviews
Sheila Browning

Sheila Browning

On behalf of Avinell Woodrum’s family we would like to express our sincere gratitude to the staff at Hillcrest Healthcare Center in Danville, WV for their loving care, compassion, kindess, friendship, patience, and comforting presence they so freely gave to Mamaw during her stay there and especially during her final days. Every single CNA and RN that cared for her treated her like family, the environmental team kept her room cleaned and sanitized around there clock. During our stay with Mamaw they came in often and would ask if we needed a drink or a snack, they went way above and beyond for Mamaw and we couldn’t be any more grateful for every single one of them. We all sincerely thank the team at Hillcrest for everything they’ve done for Mamaw and the family. 💐

Verified Google review
Sabrina Elkins

Sabrina Elkins

My great grandmother has been at hillcrest for awhile and she loved everyone up there! They took really good care of her and respected her and her privacy. My family loves this place and we are all very very grateful for all of the workers and can’t express enough gratitude to them!

Verified Google review
Felicia Hammons

Felicia Hammons

My grand mother is in this nursing home and is doing quite well before she wasn’t She was in a bed couldn’t move, barely talking very weak. She is now setting up getting in the wheelchair willing herself down the hallway. She has color back in her face she can have a conversations with us, and she lets us know when she’s mad she lets us know when she’s happy she couldn’t do that before. She’s eating where she wasn’t before. She wasn’t drinking. She is now. I can see a lot of improvement. I think they’re doing well. She’s doing well. Very happy with her progress.

Verified Google review
Kimberly Merritt

Kimberly Merritt

This place neglected my dad and wouldn't even clean his mouth and wet his lips when he was dying. They gave him meds by mouth when he couldn't even swallow and he aspirated and ended up getting pneumonia. They didn't call us and let us know until 3 days later, he died less than 24 hours later. My dad had Parkinson's disease and lewy body dementia. No one should suffer the way my dad did. The meds they gave him that he choked on was still caked to the roof of his mouth. We cleaned him when we got there and made sure his mouth was moisten. We asked for a sponge to wet his mouth and they didn't even know where any where at. Do not send your loved ones to this place.

Verified Google review
Haley Mays

Haley Mays

I’m just going to make this simple. While they used to be somewhat decent, they are HORRIBLE now. Smells like urine and feces everywhere you go inside the building. Several staff members hanging around nurses station, talking, laughing, all the while SEVERAL resident alarms were going off. Nobody was rushing to any of them. & they wonder why or how residents fall or get hurt. Simply, they do NOT care and they are LAZY. My grandfather died here. What was supposed to be physical therapy turned into death. There are so many reasons why you shouldn’t put a loved one or ANYONE in this facility. I DO NOT RECOMMEND. PLEASE DO NOT ADMIT ANYONE HERE IF YOU WANT THEM TO LIVE.

Verified Google review

Reviews from Google Places for HILLCREST HEALTHCARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.