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Carol George

My father is a resident at this facility. He has been assaulted twice by another resident & the facility refused to remove the other resident from my father's room! I am not POA so my hands are tied!

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Matthew Lute

My sister is there with m.s. bed bound and I've called three weeks in a row and they always have some excuse as to why they won't let me talk to her.

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NANCY CLARK

The advertising is not accurate. There are only 4 private rooms with waiting lists and you have to pay out of pocket for upcharge. The semi-private rooms are VERY SMALL with very small toilet and sink area. No showers in rooms. The staff are very friendly and most really seem to care about residents. The food is fair and the staff accommodates getting the meal to the resident wherever they want to eat, be it in the dining room or library or their room. They also help cut food and get it all ready for the resident. The biggest issue I have found is that they don't seem to have one person who serves as a case worker for each resident so it is difficult to determine just who to ask about what when it comes to dealing with medical issues and insurance issues and pt issues and the myriad of concerns for your loved one. I have had other family in other homes that were not as clean or friendly.

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Joe Peters

If you're looking for a family atmosphere, a heart, and solid medical care in a residential setting, Pineridge has my vote.

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JoAnne Felton

I have been to Heartland of Preston County to visit friends who are patients/residents there. I am really impressed with the quality of service provided @ this facility.