RAINELLE HEALTHCARE CENTER is a Medicare-certified nursing home located in RAINELLE, WV. CMS overall rating: 4 out of 5 stars. Google rating: 4.1 out of 5 from 9 reviews. Accepts both Medicare and Medicaid.

RAINELLE HEALTHCARE CENTER

rainelle, WVMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

276 PENNSYLVANIA AVENUE

RAINELLE, WV

Greenbrier County

Service Area

This nursing home is located in Greenbrier County and serves residents in the WV area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

COMMUNICARE HEALTH

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.65 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.85 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 25.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 20.8% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

4.1
9 reviews
Ben Dover

Ben Dover

They may be nice and everything clean bla bla bla. But I’ve called 32 times and nobody has answered the phone. How are we to check on our family when staff ignores the phone so no stars from me. Hire someone to answer the phone

Verified Google review
Jess Drake

Jess Drake

Very impressed at how cheerful it seemed, very clean, didn't smell like urine like most nursing homes, staff was very friendly and competent. I visited on a weekend where a lot of employees at other places are more "relaxed" since the bosses usually don't work weekends, but not this place, the employees were top notch

Verified Google review
Cameo Phillips

Cameo Phillips

It’s clean, a couple people are nice. That’s the only good thing I have to say about this place. The amount of neglect I saw/heard when I was visiting my mom was ridiculous. Patients being left in the bathroom for 30+ minutes AFTER they ring the call button. Patients falling out of bed and they were just left in the floor. Patients being afraid to say something or complain because they would be mistreated more. Someone really needs to look into the people working there. The physical therapy staff was great. Administration was great. Other staff needs to be picked through.

Verified Google review
Jessica Towner

Jessica Towner

Lacks empathy towards patients and has slow response time to call bells. But is otherwise a good place.The therapy staff and administration people are very helpful. They have daily group activities and the food seems decent but small portion sizes, I had to bring Mom extra.

Verified Google review
Isaac Walls

Isaac Walls

I don’t even know where to begin. This is the Walt Disney World of ALL nursing homes. Brought my grandmother here a couple weeks ago after a fight with another nursing home. So much better. Nurses aren’t just setting around on their phones. They are very polite. This place is truly an answer to prayers. I am at a loss for words. Very clean facility. Does not smell of human waste. Has hardwood flooring and not carpet unlike some nursing homes. Very sanitary. My grandmother has dementia and is sometimes feisty, but the nurses here are so polite to her. We apologize and they say “Don’t Worry it’s in our job description.” My family and I can go home and not worry about her. I would give this place a 1 million thousand star review if I could.

Verified Google review

Reviews from Google Places for RAINELLE HEALTHCARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.