CANTERBURY CENTER is a Medicare-certified nursing home located in SHEPHERDSTOWN, WV. CMS overall rating: 3 out of 5 stars. Google rating: 3.9 out of 5 from 61 reviews. Accepts both Medicare and Medicaid.

CANTERBURY CENTER

shepherdstown, WVMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

80 MADDEX DRIVE

SHEPHERDSTOWN, WV

Jefferson County

Service Area

This nursing home is located in Jefferson County and serves residents in the WV area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

GENESIS HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.09 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.45 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 33.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 56.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
61 reviews
Shawn

Shawn

Staff is extremely helpful and caring. Had a terrible experience with another nursing home and Canterbury by far surpassed them.

Verified Google review
Roger Channing

Roger Channing

My wife was admitted to Canterbury today for PT rehab. It was a very positive experience. The morning began with a visit from the Genesis SW at the hospital to talk to explain the intake process, what the facility was like and answer any questions. Later in the morning she arrived at the facility and was immediately greeted by the staff. There was a full day of processing, including a nurses intake, administrative activities, visits by the physical therapist, nurse, nurse aids, social worker, and several others. An in-depth PT assessment was done after lunch. It was a busy day but very productive. She had missed lunch but was promptly provided a meal. We found the room clean, staged and ready to go. Good first day!

Verified Google review
Karlee Lehew

Karlee Lehew

My mother in law has been in here for about a week now, currently I have been sitting on the phone with her for now 53 minutes and she has messed herself and her call bell has been on this whole time. I have now called twice and was told “she was changed earlier” I explained I get that however she has messed herself. I have now spoken with Claira the nurse, who explained Corinna was her aide. She stated she had the whole hall by herself, I get it’s a lot. But having a call bell on for an hour is absolutely ridiculous. If the option to move her is available, it will definitely be made.

Verified Google review
Mitchell Mcnemar

Mitchell Mcnemar

My mom has only been there a few hours.....but she seems really happy and really enjoyed hearing the gentleman there that was singing

Verified Google review
Nan Cosby

Nan Cosby

We celebrated my daughter's Birthday at Genesis today. The staff was very helpful and accomodating. We appreciate them all. Residents seemed to enjoy the party as well!

Verified Google review

Reviews from Google Places for CANTERBURY CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.