VALLEY CENTER is a Medicare-certified nursing home located in SOUTH CHARLESTON, WV. CMS overall rating: 5 out of 5 stars. Google rating: 4.4 out of 5 from 135 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Partnership
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Kanawha County and serves residents in the WV area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
⚠ Below average
GENESIS HEALTHCARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
My sister was in need of rehabilitation services . This facility has literally been the best for her. They go above and beyond with her care, she calls me daily and i have never received a negative word from her about anything. From the activities including the director of activities ; her therapy ,office staff, multiple nurses and care takers. She even has feel in love with some of the residents that is close by. I cant be more blessed and thankful for the loving care and support she has received. Including the EMT drivers and now the transport driver at facility. Lets not forget the care and love from Tina that gets the stress of scheduling a very busy list of appointments. Each and everyone of you have made her stay so so much better and her recovery awesome. Im very thankful for all of you and the love ,kindness and care that you have been providing to her.
Friendly staff. Seems clean. I was not able to speak to the social services director as I had planned. I had not scheduled ahead. However, I drove 7 hours to visit my aunt and try to get some answers and was not able to speak with her. That was a little frustrating. I explained I only needed a 5 minute conversation.
If you care at all about the safety, dignity, and wellbeing of your loved one, DO NOT place them in this facility. The neglect and mistreatment here are beyond unacceptable, especially for residents who cannot speak up for themselves due to dementia or Alzheimer's. It is heartbreaking and disgraceful to see our parents and grandparents who deserve respect and compassion treated in such an inhumane way. This place should be ashamed of how it operates.
As a patient, the nurse told me that all drinks beyond coffee, such as bottled water, sodas, other drinks, and juice must be provided by the patient's family. They will give you tap water in a cup, but they don't bring ice around to you. You can get dehydrated easily. The rooms desperately need updating, and are 1970 era small with two patients per room, and just a toilet/sink in the bathroom. The shower room is down the hall with 3 stalls with curtains . The food is bland, limited in choice, and portions are small. The staff is friendly and answer the bells when needed. I was told that my Medicare would end in about 3 weeks, and without backup insurance the cost would be $214/day, payable two weeks in advance. Considering the room size, food quality, basic bathroom, and family supplying anything beyond tap water and coffee, this is way overpriced. Do not send your loved ones here!
My mother is a resident with your facility. The staff is freaking awesome!!!!! I have not met 1 staff member who wasnt friendly and helpful. The facility is extremely clean and that's impressive because I am a clean freak! My mom loves everyone there and honestly i haven't seen her laugh this much in years! I cant thank everyone enough for the kindness you have shown us during an extremely difficult time in our lives. I highly recommend this outstanding place!
Reviews from Google Places for VALLEY CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.