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Niki Ivkovich

Staff working out of their scope of practice with no supervision. No RN on site every time I went to see my aunt. Medications weren’t given correctly

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Johnny Cochran

I've never seen such a disorganized home. Tell workers my Dad needs to go to the bathroom and they walk right out of the room like they didn't hear me. Many things happen like this that I've seen here. Working our hardest to find him a different place. I hope I never end up in a place like this sometime, it's clean and new, that's all they have going for them. Sad

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Sue

My mother was at River Pines for 2 1/2 years,,she passed away on Valentine’s Day 😔 She received EXCELLENT care and became a fast favorite! She had her hair done weekly in the beauty shop, daily activities, and most important church every Sunday 😊 Family members and friends would comment on the cleanliness of facility and the awesome care she received there! Some of the staff members became good friends 💕

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HowlingHyena 14

They killed my grandfather. My grandfather had issues with seizures, which would cause him to sometimes, temporarily, lose control of certain motor functions, like eating. The nurses misdiagnosed him because of this, and chose to stop feeding him. Even though he showed clear signs he was hungry and capable of eating the next day. Now less than a week later, he's dead. They've misdiagnosed him multiple times before, assuming he'd be dead in a day or two, but it always turned out to be a reaction from something they did to him. They were also STRONGLY against us taking him out of the facility for appointments. I'd advise not sending your family here. If you can find the time or money to care for them at home, do it!

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Ellie Ruxton

Everyone seems unhelpful, and my grandparent showing signs of abuse. Left messages and no call back. Just because its clean and new doesn't make it safe!