OAKWOOD HEALTH SERVICES is a Medicare-certified nursing home located in ALTOONA, WI. CMS overall rating: 3 out of 5 stars. Google rating: 3.4 out of 5 from 30 reviews. Accepts both Medicare and Medicaid.

OAKWOOD HEALTH SERVICES

altoona, WIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2512 NEW PINE DR

ALTOONA, WI

Eau Claire County

Service Area

This nursing home is located in Eau Claire County and serves residents in the WI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

NORTH SHORE HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.15 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.93 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 23.1% / Industry Avg: 20%

âš  Above average (lower is better)

All Nursing Staff Turnover RateFacility: 33.9% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

3.4
30 reviews
zoila drost

zoila drost

I got here right after surgery and was in a lot of pain and they took vary good care of me. The staff made it feel like I was a a part of the family.

Verified Google review
Thomas Ruwart

Thomas Ruwart

My friend just moved in two days ago and said that he is already having issues. He said that when he pushes the button to get assistance, it takes a half hour or more before a staff member shows up. He said that was typical so far. I am going to give him a monitoring device to record the time it takes to get a staff member to help him with anything. I will document the wait times for future reference and post them here in case it is useful for anyone else to see. When you think about it, a staff member should respond within a minute or two even if it is just to tell him it will be xx minutes before they can help him.

Verified Google review
Sharon McInnis

Sharon McInnis

The staff is friendly and caring. The only thing is they could use more help in the late shift. Residents do have lots of activities.

Verified Google review
Emily Pettersen

Emily Pettersen

My dad Hugh was there for 4 weeks January 9th thru February 6th, 2025. He was there after a pneumonia stay in the hospital. My dad is 94 years old and also had a recent hip surgery so they gave him really good physical therapy. The management team (Katie and Sara) are excellent and responded to mine and my sisters concerns in a positive and proactive way. The rooms are small and most of the time shared by another person but at this time they had a single one for him. He didn't like some foods but they then switched out to accommodate. Everyday nursing was okay some mix up with his meds but once management talked to them it was fine. Cleaning/laundry staff was very good and friendly. Transportation to and from hospital appointments and back to his regular memory care home was super helpful. Basically if you need something to go better with your loved ones care speak up, advocate in a kind way (especially to management) and things will be good. Emily Pettersen

Verified Google review
Mike Hencley

Mike Hencley

Decent nursing staff. Pretty much bad everything else. Patient does not come first, of course profit margins do. Patients kicked out as soon as insurance stops paying. Rooms are bad, look more like a prison cell than a room. Hilariously small TVs you can hardly see. Nursing staff yells at you to wear a mask if you are a visitor even though it's not a clinic setting and everyone has had tons of time to get vaccinated. They will kick you out without a single care if you are ready for it or not based on insurance or how much money they are making. They have lost property, also they will yell at you for taking your loved ones out of the room. They treat it like a prison where you cannot take anyone out without consequences. Social work is a mess and have no idea how anything works nor will they fight with insurance for you. Overall very poor care.

Verified Google review

Reviews from Google Places for OAKWOOD HEALTH SERVICES. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.