Complete Care at Care Age is a Medicare-certified nursing home located in Brookfield, WI. CMS overall rating: 2 out of 5 stars. Google rating: 3.5 out of 5 from 47 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Waukesha County and serves residents in the WI area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Care was good, but we work in healthcare and can understand that odors could better be handled. That’s important for families.it impacts the perception of cleanliness.
My Dad has been at Care age post surgery for 12 days. While the staff is relatively friendly it is apparent they are understaffed. I have visited at various times and meal trays are sitting around from breakfast, lunch or whenever. His room always feels dirty. He isn’t allowed to get up on his own and has spiked himself because no one got there fast enough and then left for hours in his own mess. He spilled coffee on the floor and the spill was still there two days later. His eyeglasses disappeared. He’s requested meals in the dining room but he isn’t moved. Overall cleanliness is lacking. No clue when he is bathed. His meds, PT and OT are not scheduled for a specific time so it happens when they get to him. He is depressed and can’t wait to get home but at this pace he may never get out of here.
I spent time around this community and was repeatedly concerned by cleanliness and supervision. I observed insects in resident areas, residents left unattended in common spaces, and ongoing sanitation and organization issues that did not seem to improve. While many staff appeared to be trying their best, the overall environment reflected a lack of consistent oversight and follow-through. Based on what I personally observed, I would strongly encourage families to ask detailed questions and take a close look before trusting this facility with a loved one’s care.
The grounds at Care Age are tranquil and beautiful. The staff is helpful and friendly and interested in the well being of their guests.,(
My mother needed to have PT after several weeks in the hospital. We found that from the moment we arrived the staff was very welcoming. Her Nurse, Val, was fantastic. She was attentive, caring and went the extra mile to make sure mom was doing okay. Kristin, her PT, was so sweet and made sure to get mom to do her PT exercises. Lindsay, her Occupational Therapist, also was great with mom and really worked her. It was a great experience and mom left feeling ready to get back to her apartment and tackle everyday activities.
Reviews from Google Places for Complete Care at Care Age. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.