CONGREGATIONAL HOME, INC is a Medicare-certified nursing home located in BROOKFIELD, WI. CMS overall rating: 4 out of 5 stars. Google rating: 3.6 out of 5 from 28 reviews. Accepts both Medicare and Medicaid.

CONGREGATIONAL HOME, INC

brookfield, WIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Church related

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

13900 W BURLEIGH RD

BROOKFIELD, WI

Waukesha County

Service Area

This nursing home is located in Waukesha County and serves residents in the WI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 1.09 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 6.45 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 29.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 47.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.6
28 reviews
Vickie Kent

Vickie Kent

My mother was here for rehab recently and staff was so kind and caring, the suites are wonderful and feel like a hotel room! Plenty of room for many visitors ! Unfortunately she had to transition to hospice and I have to give a huge shout out to Mary Lou on the hospice wing so was amazing with my mom as well as family. I thank everyone for taking such good care of my mother.

Verified Google review
Janie Bauman

Janie Bauman

I spent 6 weeks in the Rehab Unit recovering from a knee replacement with complications. I will be returning when I have the other knee done. Not all rooms are 2 room suites. But the single bedrooms are very generous in size. The staff were all very nice. The food was very good. Every now & then, just ok, but they always have something that you can order if you don’t like it. The therapy offered there was outstanding. They push you gently to succeed meeting goals & help you gain confidence during recovery. I saw a review saying they don’t treat people of color very well, but find that hard to believe as they hire many people of color. If you want the best in rehab, this is where you want to be.

Verified Google review
Dennis Hartzler

Dennis Hartzler

My sister was on Rehab floor for 3 months and care was good but took 6 weeks to get her enough pain medication so she could actually participate in therapy. Takes forever to get any medication changes. Then she had to move to Skilled Nursing floor and what a nightmare. She was there for 4 days before we had to find another place to move her to. Do not put anyone you love in skilled nursing unit here.

Verified Google review
Mary Ralian

Mary Ralian

Firstly, our neighbor, Bill, expressed his care here with misty eyes, and they treat him like family. He is getting therapy, getting stronger, the staff are amazing in care, cleanliness, and attention. We don’t wait more than 10 minutes for an ‘urgent’ call button. Food is good- he enjoys it. They have birds, fish, outdoor seating for clients and family. The staff are professional, caring and call him by name . Overall a 5!! Thank you CH! Give the staff a raise-$50/ hr and bonus for the extra mile! My husband is a nurse and did clinicals there and had same perspective from the caregiver point of view. Good job- good care for loved ones! Bill thanks you!

Verified Google review
Joshua Young

Joshua Young

My grandmother was "treated" at congregational home after having a stroke. She was regularly not given her medication as it was listed on her doctors orders. It was requested that her food be soft or cut into small pieces as she had a hard time swallowing after the stroke. This was not done. Many conversations were had with staff and management where excuse after excuse was given but no action taken. If you love your family don't send them here. All they care about is getting their money out of medicaire and kicking people out.

Verified Google review

Reviews from Google Places for CONGREGATIONAL HOME, INC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.