Complete Care at Southpointe is a Medicare-certified nursing home located in Greenfield, WI. CMS overall rating: 4 out of 5 stars. Google rating: 3.3 out of 5 from 142 reviews. Accepts both Medicare and Medicaid.

Complete Care at Southpointe

greenfield, WIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4500 W. Loomis Rd.

Greenfield, WI

Milwaukee County

Service Area

This nursing home is located in Milwaukee County and serves residents in the WI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

COMPLETE CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.73 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.58 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 23.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 43.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.3
142 reviews
Emanuel Ortiz

Emanuel Ortiz

My mother became a resident of Southpointe in late summer of 2025. The entire staff at Southpointe has been a godsend throughout this entire process. Especially Charmice in the front offices, Peter in the memory care area, Tiffany at the front desk, and nurses Jenna and Lisa just to name a few. Without their help and compassion, I do not know how we could have navigated through this new chapter in my mother's life. It was not easy for my mother to accept this as her new reality at first, but is now again smiling, laughing and making friends again. Thank you to everyone at Southpointe.

Verified Google review
Mike Kelling

Mike Kelling

The staff was very caring and kind to our cousin who was in there care for many years. They comforted her with compassion as she passed away. We thank them for their service whole heartedly.

Verified Google review
Sarah Ortiz

Sarah Ortiz

The staff has been so helpful both in the rehab side and transitioning to permanent care. Everyone has greeted us with empathy and care, and has kept us in the loop of everything that has been going on with our loved one. My family member has gone from worry to joy, and that is thanks to the care being given.

Verified Google review
Ericka I Martell

Ericka I Martell

Ive been to many places over the years trying to find the best care for my mom. She is the most important person in the world to me and her care and well being are my top priority. Out of the 13 places I have visited, this place is the best one so far. It is clean, modern, the staff is caring, attentive, and treat patients with dignity and respect. Management listens and shows support when needed, Peter is a great manager and I appreciate his kindness. Many cna’s show genuine care and compassion for the residents/patients. Also nurse Jena, and Enrique are amazing with my mom! Thank you all so much! Means a lot! Keep up the great work!

Verified Google review
Katherine Spano

Katherine Spano

Well, I have to say, as I was visiting a dear friend at the facility, I was able to observe interactions between my dear friend, her care givers, and other residents. What a friendly, kind place! Hopping with activities for the residents! It appears that the administration runs a "tight ship" when it comes to their care givers being mindful of its residents needs -- no standing around doing nothing or being on your phone at this place!!!! I was impressed. My friend loves it! Thinking of landing here myself one day! Katherine

Verified Google review

Reviews from Google Places for Complete Care at Southpointe. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.