Complete Care at Hales Corners is a Medicare-certified nursing home located in Hales Corners, WI. CMS overall rating: 3 out of 5 stars. Google rating: 4.5 out of 5 from 45 reviews. Accepts both Medicare and Medicaid.

Complete Care at Hales Corners

hales corners, WIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

9449 W. Forest Home Ave.

Hales Corners, WI

Milwaukee County

Service Area

This nursing home is located in Milwaukee County and serves residents in the WI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 1.09 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.53 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

âš  Above average (lower is better)

All Nursing Staff Turnover RateFacility: 71.0% / Industry Avg: 35%

âš  Above average (lower is better)

Google Reviews

4.5
45 reviews
Bill Benson

Bill Benson

Friendly staff, very knowledgeable and helpful. Very considerate of my mother in law's severe back pain during her recovery from a compression fracture.

Verified Google review
Nancy Kasun

Nancy Kasun

Both of my parents are currently at Hales Corners, one in skilled nursing and one in rehab. My mom has been there previously in rehab and we have been very happy with the care. They have been treated with kindness care and respect. We as family members are also treated the same.

Verified Google review
Becky Sweeney

Becky Sweeney

Everyone is so nice and pleasant here, the employees give 100%, and they love their job, you can tell they are all very helpful, the residents get positive care, the activities keep the residents busy, from bingo, musical entertainment, fun activities year round and extra special during the holidays and annual appreciation celebrations, they make the residents feel welcome. It would be awesome if the new ownership would make the Care Facility different levels of care and not just one level!

Verified Google review
My Gnome Garden

My Gnome Garden

The watermelon lemonade in reception area was very good. The other time I visited, there was blue raspberry drink available. A nice touch for visitors. As I walked in, I smelled fresh bread baking that is going to be served at lunch. The place is very clean. Everyone is very nice. Moms therapist Timothy is very patient & kind with her. I dropped off some current year large print Readers Digest for others to enjoy. Mom was done reading them. Lindsey at the desk introduced herself & we exchanged pleasantries. There are touches of holiday decor to look at inside & out.

Verified Google review
Ruthann Cutting

Ruthann Cutting

We’ve been very happy with the care our mother has received since being at Hales Corners Care Center. The staff is very friendly and helpful. The facility is clean and cheery, with decorations throughout to celebrate holidays and seasons. We were saddened to hear that the things that made this facility so wonderful have changed since the being under new ownership. Staff cuts resulting in increased patient loads and pay cuts for staff that deserve increased pay for their exemplary care. We pray that the standards held by the previous owners are not being compromised by the new owners.

Verified Google review

Reviews from Google Places for Complete Care at Hales Corners. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.