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Bridget Haas

Providing great care for our mother. LOVE HAVING ROOM FOR FAMILY AND FRIENDS. IF YOU WANT HAPPY FAMILY KEEP IT THE WAY IT IS CHANGE IS NEVER GOOD. I WOULD NEVER WORK IN A CROWDED ROOM. JUST SAYING 34 YEARS OF CNA NURSE I WOULD NEVER WORK WITH MORE THAN ONE PERSON IN THE ROOM.LOVE HAVING MY MOTHER HERE IN HER OWN ROOM IF YOU CHANGE I WOULD LOOK ELSE WHERE FOR MY LOVE ONE.THEY HAVE RIGHTS TO HAVE THERE OWN ROOM.

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Kris Petrowitz

My mother in law has been here for almost a year. She has thrived. She loves the activities and the staff is so supportive and friendly. Her room is personalized to her liking. The facility needs some updates, but having a private room is worth it! Recently they have switched the food service. When she first arrived, she loved the food. Now she doesn’t. I don’t know why it’s changed. We are really hoping it goes back to the original menu. That’s her biggest concern. She’s made new friends and likes her new home.

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S S

I am writing to commend the exceptional staff. The level of care provided to my grandmother is consistently outstanding. She frequently expresses her profound gratitude for the team's unwavering dedication and kindness in executing such a demanding profession. Furthermore, the facility maintains a high standard of cleanliness, which is evident as it is always free of unpleasant odors, a significant factor that contributes positively to the overall environment.

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Sherry Govier

My Mother is now at Lancaster Heath Services and she has excelled once she arrived here socially, health, over all in a better place. She is greeted every day by staff and they have become family to her. I have such confidence and relief knowing she is in great care and she has someone at all times compared to when she lived alone. Her room at the Heatlth Services is just like home and they let us make it as close to what she has known in her home for 58 years . Would recommend this place to any family that wants to have the peace of mind of there loved one in great hands.

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Angie S

Very much agree with the review of Michelle Casper. I had a parent here approximately four years ago. She died a few weeks after I got her out. The administration is awful and profit driven. They lie and there is minimal care given-minimal. My mom took multiple falls and it was always due to "patient tripping over cord". There would never be any ownership that they did not respond to calls. There is no supervision of other residents going into other patient's rooms, many who have aggressive type behaviors. They lie also on their response times to care for patients and over medicate patients due to being short staffed. They do not care. Ownership and administration continue to make money off of residents and their trusting families. All I can say is I could not go to sleep every night knowing that I was a part of keeping this awful system running. I just hope that people read these reviews and do nit put a loved one in this facility.