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Megan K

Do not send your loved ones here. Mine constantly was rushed to the hospital for sepsis and many other issues after being here. Staff did not check up on her regularly and she laid many times in her feces waiting for help. Mystery stains on most furniture, hardly any staff on duty too. Many times they did not tell us if she got sick or if an incident happened.. we would only hear about it hours if not DAYS later. She was bedridden and developed so many sores from no one checking and helping her change positions. They'd either give her too much or too little oxygen, and seemed to lie to us at times about the seriousness of her condition - they'd only own up when she'd be driven by ambulance to the hospital. I can only imagine what she was put through as she couldn't speak or move. There was only one nurse at the facility whom we felt we could trust, and even then, the nurse herself didn't know everything that we should be told. I only hope my grandma is at peace now and has the heart to forgive us for putting her here.

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Nikki Lee

I wouldn't trust some of the 5 star ratings, as quite a few have been made by employees trying to salvage the facility's reputation. I know that when my loved one was there, it was atrocious. They were there for about 4 days. When I came to see them, I had them relocated to another facility within 2 days. This was about a year ago...so unless they have done MAJOR renovations, restaffing, & changed their entire way of doing things - I would look elsewhere for care for your loved one. And I'm not a person who speaks poorly of others or blows things out of proportion. I am just being honest when I say that my loved one would've died had we not relocated them. They were unable to speak because they had a trach in their throat, so they weren't able to tell us anything at the time. But once they finally recovered at another facility, got their voice back, & came home - they told us absolutely horrifying things that they had endured while in this facilities care. I didn't think it could've gotten worse than what I saw while I was there - until they were able to finally speak & explain what had happened when we weren't there. I just don't want anyone else to have to go thru what my loved one was forced to endure...even if it was for only a short period of time. Only God knows what the outcome would've been had we left them there. There were so many troubling things that stood out. The facility was completely outdated & sanitation was questionable. There were several instances of neglect on a major scale. Nurses never responded to the patients call light in a timely manner. There could've been a medical emergency & they wouldn't of known for 30 mins or more. I implore prospective clients to tour the facility first, ask plenty questions, check in on your loved one frequently & make sure they're being taken care of. Don't let insurance issues pressure you into settling for less - it could cost your loved one their life. However, since it was almost a year ago, changes could've been made...but like I said, it would've required so many things that most businesses wouldn't bother sticking the money into.

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Jovonti Eubanks

All the staff was very friendly and in good spirits. It's always a good sign of care for my loved ones. Overall pleasant from beginning to end.

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Janet Fairchild

He arrived on a ventilator after 5 months in ICU. Therapy very responsive. Up walking to the front door by 3rd month. Went outside on oxygen and used patios and courtyard. Liked fish tank, birds, menu postings. Almost weaned off ventilator when admitted to hospital with kidney stones. Now off ventilator at a facility closer to home. Would return if needed.

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Bill Forst

DO NOT SEND YOUR LOVED ONE HERE!!! I wish someone would have told me this. My father was sent here only to get an infection while he was already fighting for his life - and ended up back in the ICU at square one. They did not care for him AT ALL. The place is filthy, with mystery stains on their old smelly furniture. Left my father in dirty diapers & the only time he was cleaned is when family was there. One of us had to be there 24/7 or he would have died. One time I was there we pressed the call light and it took them 45 minutes to check in to see what my father needed. How this place passes any inspections is beyond me. He wasn't there for more than 2 weeks. we got him out of there as fast as we could and into another facility - and the money didn't make a difference. we knew that we were going to lose him if he stayed there.