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Katelyn Nicole

This place provides awful care. Catheters aren’t emptied resulting in frequent utis. Residents often have 2 briefs put on them so CNAs can avoid changing them. Multiple residents were left for over 24 hours in their own feces. CNAs are forced to operate lofts unsafely due to low staff. Many falls, skin infections and issues.

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Na Na

My family member was well taken care of and the staff were very kind to him. They've accommodated his needs the best they can and I'm thankful for them. My only criticism would be is the food. For any patient who is healing physically, I think eating organic foods would help assist in healing the body. Using natural ingredients and unique ways of cooking would allow the body to keep going. Example would be, if someone is on a sodium strict diet; maybe using lemon juice as an alternative to salt. Instead of using sugar, stevia would be another alternative. The food lacked creative, flavor, and seemed unappealing. Overall, I am happy how the care was and I would recommend this place again. Thank you again.

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Lori Brookman

It was awful. I had a stroke and my husband was told i would get 4 hours a day of rehab which is essential after a stroke. I DIDNT get nearly the rehab i needed and my long term recovery has been affected because of it. Understaffed AWFUL food. I would NEVER recommend this place to anyone. Kept me until insurance was up then told me youre out . My husband was trying to get me transfered to another facility and Crossroad wouldnt help with any of it. If you care about your family member Dont Send them here.

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Jennifer Zwolinski

My father went here for rehab...we didn't think he would come home...but the staff and nurses understood his goals on wanting to return home...every goal he had was met and then some...couldn't be happier with the care he received and the great experience he had there

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Debra Walls

My husband was hospitalized for fever and UTI he got from receiving terrible catheter care. The nurse who cared for him said his sanitation condition was appalling. I trusted them with his care and they didn't care for him. I feel betrayed.