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Debbie Zachman

Very nice. Found parking easy to find. Check in was easy. Resident room was nice. Everything looked clean though a little dated. Staff was wonderful.

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Redman Morgan

I like the new visitor entrance you have when visitor's come in. This device makes the patients safe from contacting any outside germs. This put a small on my face

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Geraldlyn

This place doesn’t even deserve no stars🙁it’s sad to say🙁My Dad was transferred there after he was released from Ascension Hospital on March 27,2025.He was only to be at Edenbrook for 21 days to get strong enough to come home. But instead he got weaker The staff had no knowledge of what they were doing every time I would visit I ask my father did you get up today or did they clean you up he say no.But It was funny because I never seen them move from the desk just sitting around talking I would ask the supposed be caregivers did he have his treatment or did you guys clean his lungs they couldn’t answer the questions well they would say it should be written right here but never saw it.My Dad release day April 16,2025 I feel that they neglected my Father When my Mother and Brother went to pick him up at 2:00 they found him dead that’s when everyone decided to move and act like they were surprised at what had happened. The moral of this statement is if they was doing their job they would have known something was wrong earlier if they was checking on him and getting him prepared to leave we didn’t even get a phone call😤I feel heartbroken 💔 The staff have no knowledge of caring for their patients I’m mad at it all ☹️

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Kendrick Walker

Basically my family is recovering after burying my grandfather due to negligence and staffing issues. I would say do not send anyone elderly here. The Tuesday 4/15 I decided to come see my grandfather. After sitting with him he was gurgling as he attempted to breathe and saying he need to be cleaned up. No oxygen around nor was he receiving breathing treatments. A worker was notified and it took her over 45 minutes to attend to my grandfather. While the others were at the desk talking (check your cameras if they work or the sign in log) My question for you all is how long can you choke for? How long do you have to marinate for you to be cleaned up? We need to see the logs from 4/16 because something is not adding up. There has been too many occasions we walked in his room and you could tell he was neglected. Under the care of this place he declined because unless we were there he was not being taken care of. Was he even checked on that day he was supposed to come home 4/16? Why was he not dressed? Why is it that we have to get his grand daughter from Texas who is a nurse to come teach someone caring for my grandfather how to work his feeding machine? Nothing can help with our pain but the excitement of him coming back home was ruined.

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Brittany Williams

This place should not be an option as to patients who are critical, and unable to do for themselves. The staff doesn't seem to have the knowledge, the patience, or enough staff in general to continue to check on, treat, and correct issues with ederly patient's, who require extensive care. The communication is horrible. The timing to get to a patient in need is not a priority. My grandad was transferred to this facility for rehab after being released from Ascension hospital March 27th(I believe). It was the only rehab available that was said could meet the needs of his condition. When he arrived, the care team member assigned to him had no idea he was there. She stated so, when she doubled looked and realized it was someone in the room. She stated "because they didn't put him in the system, i didn't know he was here" as she mumbled on about communication. I asked her what did she mean. She continued to speak with my grandad, who couldn't hear because she was speaking to low, and did not respond to me. I shook my head, and felt immediately that this was going to be a long journey. My grandad was sent there for rehab, to get stronger. I watched my grandad become weaker. The nurse that came by to assist him with bed exercise was older than him( she was nice tho). She stated they had a plan as she looked around for a wheelchair( none). The plan was to get him up and take him to exercise and also slowly start him on feedings. (Starting with Water) we rotated as family. After communicating with each other, none of us seen progress to show he had been getting the exercise needed. His mouth was dry He would be laid flat down, looking at the ceiling. He was supposed to be sitting slightly up. He was to be bathed. He stated it had been 2 days since he had a bath. My uncle went to shave him. His face wasn't cleaned. My grandad experienced two incidents in the facility. Which required him to be transported to the hospital. One incident, his lungs were full of fluid(he was supposed to get breathing treatments). It was told to us by ER staff that once he was given a breathing treatment he was good. I asked was he supposed to get treatments at the rehab they stated it was ordered as needed. They (rehab staff) were not giving him any. They were not even checking on him. He was left as if he didn't need care. My grandad condition grew worse. I could go on because it's so much to say in regards to this nursing home. It's truly a hell hold. Please do not put your love one here.The second incident was the final, My grandad was found unresponsive with no pulse. Not by staff, but by my uncle and grandma. He was set to come home that day. April 16th. My grandma walked in at around 2pm. My grandad was unresponsive. He wasn't dressed, and the staff were at the front talking. His neighbor stated he had been there for a while, Noone checked. How!!!!! How on the day my grandad was set to come home, he passes away. He wasn't dressed and ready(why) he was still in his gown. If they had been doing rounds, I would think he would've been bathed and dressed. Or if he was checked they would have sensed something was wrong, and gotten help. This placed shouldn't even be an option. I'm pissed and hurt. They didn't even offer their condolences. They may say my grandad passed at the hospital. Because they got a slight pulse after 911 was called after MY GRANDMA AND UNCLE found him. That still doesn't take away from the fact that my grandad was left suffering by himself the morning he was set to come home. Please share and get the word out. This place should be shut down, but I do believe people who can care for themselves are benefitting from this raggedy place. It's the more critical ederly patient's who should not be referred. This place shouldn't be an option, the hospital social worker reassured this place was good. Now we're left feeling guilty, because this placed failed to care for my grandad the way he was loved and cared for by his family. And my grandma held her faith, and trust that he was ok. I hold everyone accountable.