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Brie Williams

Family member has been in and out of this facility for a number of years and always receives great care! Staff and the new administrator are awesome! They address any concerns I have promptly! Cleanliness and professionalism are beyond expectations! Happy we chose St. Annes!

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D Green

I gave this place 4 stars because there were gems that helped during a very difficult time with my mom. Nurse Brenda is the best and the Director, Justine, was PHENOMENAL when i had nowhere else to turn for real solutions. The facility is clean and family support and presence goes a long way for patients. I send love and light to anyone that has to advocate for a loved one and those that do the work.

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SA Smith

Your loved one needs to have their own phone because this place does not like to answer. A recording comes on, you hold, press what they ask & the computer still doesn't get it, at least that's what it continues to say before disconnecting the phone. If the phone system doesn't work, I can only imagine what the workers do. It's also sad when a nurse or aid is asked a simple question & does not reply with a very simple answer. How hard is it, when asked, "did my mother, aunt, sister, brother, dad, uncle, etc. eat today"? The answer is either yes or no, it's just that simple. Get your superior if you don't want to answer, but don't leave the family wondering. I pray to God they're not just constantly pushing pills with no food! This is just sad & bad.

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mary s

This review is for skilled nursing only. My relative was there a few months ago. Do not put your relative there! There are not enough aides on duty(managements fault) and the ones that are there, many do not like to work hard. There is no backup if an aide doesn't show or calls in. The call system is awful- it is not unusual to take 30 minutes for a quick response and it can be hours or never, depending on who's working. Anything could happen to your loved one during that time. The call light system turns itself off after awhile, are not located by the room and it does not flash or make a sound. Supplies would run out for certain things, and nobody knew where things were or wouldn't stock them. Nurses were always the travelling kind, so no consistency there. On the plus side, although the building is older, the rooms are decent size. The activity lady, Beth was wonderful. We thought the food was very good and the manager and kitchen staff worked hard.

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Linda King

St.Anne’s has been home to my mother for the past two years. I can say with confidence that she received excellent care during that time. I found the staff both friendly and professional. My mother was always treated with both kindness and dignity, which meant a lot to me. She has passed on recently and during those last difficult days, my mind was eased knowing she was under competent and compassionate care. St. Anne’s truly is the home with a heart.