LAKE COUNTRY HEALTH SERVICES is a Medicare-certified nursing home located in OCONOMOWOC, WI. CMS overall rating: 2 out of 5 stars. Google rating: 3.1 out of 5 from 70 reviews. Accepts both Medicare and Medicaid.

LAKE COUNTRY HEALTH SERVICES

oconomowoc, WIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2195 NORTH SUMMIT VILLAGE WAY

OCONOMOWOC, WI

Waukesha County

Service Area

This nursing home is located in Waukesha County and serves residents in the WI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

NORTH SHORE HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.99 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.51 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 45.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 53.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.1
70 reviews
Judith Puschnig

Judith Puschnig

I had a nice group of people who helped me during my stay. The activities were enjoyable by Kelly, Terra, and Tracy. They really showed how much they cared for the clients. Love my bingo. Enjoyed Christmas party. The aides were good too. Want to give a big shout out to Kevin, Julie, Jenny and the other aides. Sometimes it took awhile but for the most part they were a big help. I think they need more aides. They have to many to take care of and they try hard to do there best. Pt and Ot were good. Bri and the other nurses were attentive and good. Some of the meds took awhile to be delivered. Got a bit frustrated with that. Everyone was friendly and acknowledged you when you walked down or wheeled down the hallways. I would recommend this place for rehab and nursing home. Enjoyed meeting the people who are residents there. They seem happy. Thank you for all you do.

Verified Google review
Michelle Rick

Michelle Rick

I was a patient in their rehab from November 7- December 20. The therapies I received there were OUTSTANDING! They worked with me almost every day of the week & made the process so much fun too! I would like to extend a big huge THANK YOU to Zach, Courtney, Sarah, Nikki, & Kathy of the Physical therapy & Occupational therapy departments. Also to Brian & Abby Speech therapy. I also would like to mention Kelly, Terra & Tracy of the Activities department. They were AWESOME too! Lastly, I need to mention the Nursing Staff. Days: Heidi RN & Chelsea RN. PMs: Allison RN Nights: Gail RN & Beth RN. Klarissa CNA, Ashley CNA & Brie CNA. All of these ladies went above & beyond the for me. The genuinely cared & took the time out to just talk to me when I needed it. Each one of these people deserves recognition. 💜💜💜 THANK YOU 💜💜💜

Verified Google review
Kathleen Moeschberger

Kathleen Moeschberger

Excellent help fom Marijo Abbey getting my sister-in-law into the facility. Excellent help from social worker Jolynn with admitting and coordinating things and communicating with all of us. Great help with the nurse coordinating her meds. Facility is very clean!

Verified Google review
Jennifer Stigler

Jennifer Stigler

What can I say about Lake Country, other than our time with them was nothing but AMAZING. Their administrator, Holly and Nursing director are thoughtful, kind, informative and so much more. My father's care was great! Staff was just as amazing. Nurse Tammy and Tai were great! It was always clean to walk into and truly the staff cares! Highly recommend.

Verified Google review
Margaret Creedon

Margaret Creedon

I was admitted in March of this year. My stay was a whole lot longer than I expected or wanted. (Left on May 1st) I can honestly say that as long as I had to be somewhere, I’m glad it was at this facility. The staff was very well experienced AND caring. They made sure that I was comfortable in every way, including an air mattress! The therapists worked with you at your pace, with some needed nudging😊, which I am grateful for. The food was good also. The life enrichment room always has activities going on during the day, and each one of them knew the patients and residents well. I was amazed at how many people would walk past me and say hi to me by name. They really care about you. I would highly recommend this facility to anybody and everybody who needs short term, or long term care. Thank you all for the excellent care and the pleasant stay. Gratefully Yours, Marge

Verified Google review

Reviews from Google Places for LAKE COUNTRY HEALTH SERVICES. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.