J

Jarred Bunker

Eric and the staff have always been pleasant. They have a great facility and seem to really care about their residents.

A

Ashamed appaulded

This facility is a dive. Dirty, beds unmade all hours of the day. We had heard people could be there 2 to 3 weeks and never get a shower found it hard to believe. Well believe it recently had a loved one there and it is even worse than people describe. Food is cold and yuck is the only way to describe it, though be grateful if they give you some, because they can forget to feed you seen it happen. Had to go to the kitchen to get our family member food while the staff was filling their faces at the tables with the patients, making sure they were getting their fill, while the patients just hoped that they will get fed. Staff spends their day either playing with their dogs or they have their children running behind them, or you see them in an empty room on their phones. Even for the short time our family member was there it was obvious that the patients are an inconvenience to the facility. Water is something you have to beg for literally no joke everyone is too "busy" to assist you long enough to get a glass of water. Then many employees there that do not speak English so communication is difficult. They have a person come see you at the hospital and promise you that it is wonderful and an amazing place to be (fell for that one), maybe that person should be a patient there for 24 hours before she parades around saying how wonderful it is. I am sure like the other reviews I will be told to contact the Administrator to discuss my concerns, a waste of time there, he is immature and unprofessional. Have heard conversations between him and the female staff quite inappropriate the way he talks to females. Then his behavior in the community with the woman who says the place is wonderful makes you lose all faith in his ability to do anything. This home is located in a small community and news travels fast and it is not a good reputation any longer. The place was painted and new furniture but the care of the patients is not a top priority or any priority really. Sad to think that this place has been in the community for as many years as it has been and do to poor leadership it has turned into a place you should avoid. Thank goodness we were able to get our family member out and moved to a much better place. Do not settle we beg of you do your research your loved one deserves it.

C

Colette Lutes

What a great resource to have for the Ripon area. They have a wonderful caring team, and the recent remodel is beautiful!

D

Diane Mason

Clothing was shared between patients. My father was found many times in other's clothes. We are missing his never worn Bucks sweatshirt among others and have filed for a reimbursement for his Columbia jacket. He needed to bathroom himself often as his call light was not answered resulting in falls, and he was there for rehab which he did not receive. I'm sure this won't be posted for all to see, but I do hope it's posted for the important people to see.

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R R

Wonderful, Caring, Compassionate, Warm....are just a few of the words that can be used to describe the staff at Whispering Pines. They go above and beyond to keep me informed of my Dad’s health. I can’t thank them enough for taking such great care of him. I’ve never experienced having a loved one in a Center so was very concerned at first. They have put my worries to rest. I know my Dad is well taken care of. They have done a fantastic job working through the pandemic situation to make sure procedures are in place and residents are safe.... they’re truly Angels! I highly recommend Whispering Pines if you have a loved one who is in need of care.... Wonderful facility with Wonderful staff!!! Can’t thank them enough!!!