R

Regina Marsden

Spent a bit of time in this facility for rehab. First of all the nursing staff except for a couple were outstanding. The laundry ladies were the sweetest people as well as the cleaning ladies. The food was absolutely the most disgusting and non-adherent to my dietary needs. This facility is stuck in jurassic times with out of date equipment and products for resident care. The "heads" of this facility are useless. Halfway thru my stay I had to start paying out of pocket. This of course was way too much for what I got from this facility. Everytime I wrote a check I was told I was paid in full. Quite awhile after I returned home, I got a bill wanting more money. What happened to being paid in full? I've hashed over and over about calling an ombudsman. I feel so sorry for the residents with no voice!

H

Holly Hartl

I've been a patient there twice now and always a good experience!!The staff is very helpful and knowledgeable!The Therapy department is great at getting your butt up and getting better!!"If ya don't use it ...you lose it"!! Lol

S

scott krueger

I just want to say thank you to the staff here. They were so compassionate, patient, and caring towards my aunt Patty. The staff were always considered like a second family to her and to my family. We were impressed with how everyone worked together to make sure the residents had the best care possible. She was here for 8 years, so this facility was her home. The staff made it a very home like setting for her, so she was very happy with her time there. My family and I were always at ease knowing she was taken care of so well.

R

Robert Lewis Jr.

I was a patient here. I was to finish my physical and occupational therapy here after the hospital. What a joke. I got 20 minutes combined in 2 weeks. This place is disgustingly unsanitary. They tried to make me use a dirty unsanitary bed pan with feces on it. The commodes had feces on it. They weren't giving me all my meds when I needed them. Tried to change my doctor's orders without my knowledge. The food isn't fit for pig slop. Tried serving rotten meat. They had covid patients and never told the other patients and families about it. This place should be shutdown and investigated by the state. I feel sorry for everyone there. Especially the elderly folks.

S

Shelley C.

First off I'm a registered nurse, so I'm looking thru the eyes of a nurse as I walk in here. My Sister with special needs has been placed here today. I love the area first of all! I'm from the Milwaukee area so I love the wooded area. My first impression is that is doesn't smell bad here. That's a great sign! It means people are taken care of very well! Then I'm greeted by the administrator and nurse with smiles. I really appreciate this. Then I was greeted by OT. She wants to watch me as I interact with my sister. Which is a wonderful way to get to know a patient!!! Then I seen my sister and she has huge smiles on her face and very happy!!! Nothing beats that! As I was leaving a one man activity band was about to play. All of the patients looked clean and happy and there was no lights on and no on calling out! Which is an absolute good sign. I will be visiting my sister frequently so I'll update as I go. But so far they have a huge 5 stars all the way around from me!! Through my nursing experience and eyes. Thank you all