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Carol

I would strongly caution anyone considering this facility for their loved one. In my experience, this is one of the most unprofessional senior living environments I have ever encountered. The staff treat the workplace more like a social club than a place of care and responsibility. Residents are often neglected, left sitting in soiled clothing for hours without attention or dignity. It seems the facility relies heavily on overmedicating residents, not for their health or well-being, but simply to make them easier to manage. This is deeply concerning. Furthermore, it appears that hiring standards are not enforced — individuals with questionable backgrounds are hired through loopholes, thanks to a scheduler who seems to operate without accountability. Any employees who genuinely cared about the residents have either left or been pushed out. Sadly, it has become clear that this facility prioritizes profit over people. If you want your loved one to be treated with respect, compassion, and proper care, I would recommend looking elsewhere. Any employees who genuinely cared about the residents have either left or been pushed out. Sadly, it has become clear that this facility prioritizes profit over people. If you want your loved one to be treated with respect, compassion, and proper care, I would recommend looking elsewhere.

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Krista Potter

Our family is incredibly grateful to Waunakee Valley Senior Living. After my father left the hospital we were worried he would never be able to return home. The personalized therapy plan they created made a huge difference — not only in his mobility and strength but also in his confidence and independence. The therapists were patient, encouraging, and highly skilled in working with Parkinson’s patients, using techniques that were both challenging and motivating. We saw real improvements that we hadn’t thought possible, and the kindness of the entire staff (especially Bobbie) made the experience even better. Knowing he was in such good hands gave our family so much peace of mind. We can’t thank the team enough for the outstanding care and support they provided!

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Callie Koelzer

It’s very hard to find good and trusting nursing homes in this time and age. But I can proudly say that Waunakee Valley Senior Living has met over the standards for being a trusted and well put together facility! With being here for the past months I have I can see the true kindness and care that everyone gives to these residents. EVERYONE is always met with their needs and taken care of as soon as possible when notified. I am beyond blessed and grateful to be apart of this wonderful community.

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R. M.

Waunakee Valley was a true experience for me never thinking I'd need assistance as much as I did. I needed to become a resident for OT/PT after having major surgery on my ankle needing a cast and help with mobility such as using a scooter. The staff at Waunakee Valley welcomed me from my hospitalization and provided everything from a private, spacious, clean, equipped room to professional help when ever needed with my activities of daily living, medical information, prompt always meeting my needs. I love the great outdoors and they even welcomed me into a beautiful, private, spacious, well-groomed court yard. If I ever needed anything from medication to food to more information of my post-operative state the staff was readily available. Waunakee Valley is a neat, accommodating facility that has warm-hearted, congenial, educated, experienced staff. The residents are so kind and friendly and I found that they are all products of their environment. Everyone was so nice and open to each other. I've been in the Medical profession for more than 50 years and I look at Waunakee Valley as the number one place that I would suggest to people who ask me for the best place to take their loved one. I can back myself up in so many ways why I would choose Waunakee Valley over any other place. I, with my family are very satisfied that we now have our mother who is 94 years old at Waunakee Valley. Mom is being taken very good care of, picture of her included.

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Erin Patten

I work with Interim Hospice and have been incredibly impressed with this facility! I am always greeted by the front desk staff, and the social services staff are so helpful! I also love how much they do for their residents, including daily activities, and special life experiences for residents similar to a Make-A-Wish! What a great facility, I love being able to follow patients of mine who are residing here because I know they’re in great hands.