WAUSAU MANOR HEALTH SERVICES is a Medicare-certified nursing home located in WAUSAU, WI. CMS overall rating: 3 out of 5 stars. Google rating: 3.2 out of 5 from 20 reviews. Accepts both Medicare and Medicaid.

WAUSAU MANOR HEALTH SERVICES

wausau, WIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3107 WESTHILL DR

WAUSAU, WI

Marathon County

Service Area

This nursing home is located in Marathon County and serves residents in the WI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

β‰ˆ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

β‰ˆ At average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Chain Affiliation

NORTH SHORE HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.14 / Industry Avg: 0.75

βœ“ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.64 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 35.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 27.8% / Industry Avg: 35%

βœ“ Below average (better) (lower is better)

Google Reviews

3.2
20 reviews
LeAnn Salassa

LeAnn Salassa

A very dear friend was a resident at Wausau Manor from November 2023 until her passing in July 2025. During that time, another friend and I took turns visiting multiple times every week. The staff was always professional and caring, demonstrating kindness and concern at every turn. I’m grateful for those who serve in this way!

Verified Google review
M.l. Bea

M.l. Bea

Family member is there for physical rehab. Has had his call light ignored for up to 45mins. He has had to be hospitalized for a u.t i. from not being taken to the toilet and made to sit in wet underwear. Told to wait to use toilet because there is no staffing. Instead of getting better he is getting worse. Would recommend avoiding this place.

Verified Google review
Carla Malone

Carla Malone

I stayed at Wausau Manor after A partial Hip replacement. The rehab ladies were so nice and caring. They got me walking. The nurses Chris, Hika, and all the nurses were loving, funny, I miss them. CNA were under staff. Sometimes Id wait 45 minutes or more when I needed them. All the girls were loving as well, would stay here again if needed.

Verified Google review
Jason G (JasonG)

Jason G (JasonG)

I cannot recommend avoiding this place enough. Most of the staff seemingly has no idea of what is going on, other than a few positive interactions with some nurses and therapy. To give an example, the nurses don’t even actively brush the patients teeth. My grandad told me he went multiple days in a row without it. I went to see him and he needed help, waited forever for nursing to even address anything. They just stand around and do nothing, worst nursing staff I may have ever seen. Holly with the therapy department was one of the only bright spots. Avoid it like the plague, or your loved ones will for sure get it from here.

Verified Google review
Stirfry 2017

Stirfry 2017

My great grandmother stayed here for the last few months of her life. And I can truly say the staff was amazing and extremely passionate about their jobs and their residents. I was a little weary about letting her stay there due to a few bad reviews about it. But then came to the understanding that they are under new ownership now and are also hiring new staff members onto the team. I am so thankful i gave them a chance thank you for making her last few months comfortable. I strongly recommend this facility for your loved one's!

Verified Google review

Reviews from Google Places for WAUSAU MANOR HEALTH SERVICES. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.