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Nancy Gingras

My husband is receiving post surgery care in Rennes Rehab. It is a long recovery but he is receiving excellent care! The staff is knowledgeable, friendly and supportive. He feels very confident in the care and decisions being mad. He is so at peace during this time. Not only are his nursing needs being met with professional and effective treatment, the food service does a great job meeting his needs allowing him to have personal choices, and since he is a fussy eater he is happy with his options. His therapy sessions in PT and OT are helping him regain strength and balance. He looks forward to working out!

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Ross man

My elderly mother has been cared for by the Rennes staff three times for extensive rehabilitations over the last 3 years and now is a permanent resident in a nursing home capacity. I am mindful of her general disposition and can say with confidence that she/we are really happy with her care, the accommodations, the activities, and the food. We feel like family with the staff at Rennes and feel they do a really good job of choosing, not only very skilled caregivers, but also caregivers with the best aptitude for the job. I look and listen for how their staff treats other residents when they can't know anybody is looking/listening and I can honestly say I've never been disappointed with their professionalism and kindness. My family feels we are adding years onto our mother's life by giving her the best care possible at Rennes. We are truly thankful and blessed to be a part of their family.

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Beverly Schueren

The facility itself is positively gorgeous for sure! While the staff at Western Reserve are undoubtedly compassionate and dedicated individuals, it appears they are facing significant challenges due to a high patient volume. This situation can make it difficult for patients to receive the timely care they deserve. During my mother’s recent admission, I observed some concerning moments—patients often seemed to be waiting too long for assistance, which can be distressing for everyone involved. Given the costs associated with such facilities, it seems essential to ensure that assistance is prompt and adequate, especially for basic needs like bathroom access. Additionally, my mother sometimes received meals that were still frozen and not suitable for eating. One recommendation for families with loved ones in this facility is to maintain regular visits. Frequent check-ins can help ensure that your family members are receiving the attention and care they need. Open communication with the staff about any concerns can also be beneficial in improving the overall experience for everyone involved.

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April Starkey

I have been a guest here for seven days now and there is no place I would want to be other than home! Five stars is not enough! The Entire staff has welcomed us and flipped over backwards to make our stay wonderful! I’m so happy that my insurance company said that I could come here! Thanks to all who have listened to my advice and rantings! Thanks for all the good food! Great laundry services! Great Nursing Care! Great department heads following Emily Administrator Great Leader! Loved having the student nurses! Building and the grounds are well maintained! If you have any concerns or problems bring it to them and it will be addressed!

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Julie Hytry

I spent a time at Rennes for therapy. On my first weekend I was extremely sick. I needed help and used my call button. I waited and waited for help. I was unable to move myself because of a severe break in my leg. When the CNA finally arrived she was very angry and needed to change my bedding. She was very impatient and rude. I informed staff and they talked with the employee. Later I was asked if that same employee could continue with my care, absolutely not. Also, my room was in dire need of cleaning. My bathroom toilet was very dirty and was not cleaned until my therapist noticed it and was appalled. That was 8 days later. As for the food, it was terrible. My father was previously at Rennes in October and he said help was terrible and the food was cold and tasted awful. In the morning when coffee arrived it was cold and I was served my breakfast much later. There one thing I would say was wonderful were all of my therapists and their assistants. They were topnotch.