Polaris Rehabilitation and Care Center is a Medicare-certified nursing home located in Cheyenne, WY. CMS overall rating: 1 out of 5 stars. Google rating: 4.1 out of 5 from 40 reviews. Accepts both Medicare and Medicaid.

Polaris Rehabilitation and Care Center

cheyenne, WYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2700 E 12th Street

Cheyenne, WY

Laramie County

Service Area

This nursing home is located in Laramie County and serves residents in the WY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.76 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.24 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 47.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 68.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.1
40 reviews
Ronald Reed

Ronald Reed

My experience with Polaris healthcare was awesome. The staff and faculty were right there. When I showed up on July 8. They welcomed me in like I was one of their family members the nurses the CNA‘s and the PT staff cared about me. They took care of me when my foot wasn’t functional to work. They made sure I was comfortable and if I pushed the button, they were right here to help me there is a few people I like to recognize from Polaris one person Is Kaietlyn what can I say she I know she is wonderful CNAand wish her best of luck on becoming a nurse! The Second person I like to recognize is Savannah she is one hell of a worker wonderful person always ready to give me my medicine when I needed it. And joke with me every chance she got to I will miss joking back with her too!The next person I like to recognize is nurse Dawn she is a wonderful nurse who was ready to check everything on my leg from the surgery to the Hill of my leg. She made sure that there was no problems one night and she did not gripe about it. She just took care of it unwrapped everything and re-wrapped it after she was done examining my leg. The next person I like to recognize is Kate at night as a CNA she is awesome always there on fire ready to help and here’s what I got to say about Polaris. I would recommend it to anyone of my friends anytime they’re ready to have help with PT come to Polaris. You will get the help you ! I promise! I love each and every one of these people here and I will never forget what they’ve done for me if I have missed someone that has been there for me hey you’re awesome too and like I’ve told you always smile even if it’s a fake one and stay positive things will always work itself out. Take care ! Sincerely, Ronald Reed

Verified Google review
carol englert

carol englert

Zero if I could. Not a clean facility and very little care for the patients. Started out like it was a good place to put your family member, but once you are in you can see it is not. I don’t know where the pictures were taken but it was’t at this facility. Owner wouldn’t even let me talk to pharmacy to explain about medication they sent home with him. Cheyenne should be ashamed of the facilities they have to offer to the elderly in this city, Capitol of Wyoming!

Verified Google review
Ale Gonzalez

Ale Gonzalez

What a wonderful place for my mother the facility is clean. The staff is wonderful. I want to give a special shout out to Stephanie Gonzales. She always makes my mother feel at home. She goes above and beyond. I am very appreciative.

Verified Google review
Andrea Rose

Andrea Rose

A loved one stayed here and this place is disgusting. They consistently said that my loved one was "combative" as he was dying but not once was he combative. He also was covered in his own pee and after we said that to one of the workers we were shut down and talked to like we were stupid and they didn't even talk about the ant infestation. If there are "pee ants" that means he was covered and that the floor was covered which is a biohazard. I do not recommend this place. The care workers don't care they only care about the money.

Verified Google review
Adri True

Adri True

I had a good friend of mine cared for here for a few years until his body gave out. The staff and care team have to be some of the best that our state has to offer. They are all so wonderful and they were always extremely kind and helpful. The programs they bring in are also such a treat, and I think stellar for their residents mental health.

Verified Google review

Reviews from Google Places for Polaris Rehabilitation and Care Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.